DevOps Engineer IV – Operational Resilience, Observability, SRE

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $120k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

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Ad Hoc LLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏛️ Government

🤖 Artificial Intelligence

🔌 API

Government • Artificial Intelligence • API

Ad Hoc LLC is a technology consulting firm that modernizes digital government services through human-centered design, platform and mobile development, and systems transformation. The company specializes in data interoperability, API infrastructure, DevOps and cybersecurity practices, and AI-driven/agentic automation to help federal, state, and local agencies scale services, reduce costs, and improve user experiences. Notable work includes large-scale Medicare enrollment processing, the VA Health and Benefits mobile app, and enabling access to billions of health claims via modern APIs.

📋 Description

• DevOps Engineer IV serves as a senior individual contributor and technical leader within a team, providing leadership, guidance, and mentoring to other engineers. • You will be responsible for meeting scope, schedule, and delivery requirements, interacting with stakeholders, and driving improvements in DevOps processes and practices across the program. • Set up and operate monitoring and observability tooling (AWS CloudWatch, Prometheus, Grafana, Loki log aggregation) for real-time visibility into application health, performance, and infrastructure • Build and maintain "Golden Signals" performance dashboards measuring latency, traffic, errors, and saturation • Implement the DORA metrics roadmap using Grafana and GitLab analytics to establish performance baselines • Manage Tier 2/3 production support within strict SLAs: 1-hour initial response, 4-hour critical resolution, 99.9% uptime commitment • Author Root Cause Analyses within 3 business days of any severity-1 production outage; maintain on-call runbooks and change correlation • Author and maintain the BCDR plan, including recovery architecture and RTO targets, cross-region replication (RDS, S3), Route 53 routing, and Secrets Manager; coordinate biannual failover drills • Configure centralized alerting and incident tooling (Jira Service Desk/ServiceNow, Microsoft Teams, AWS Chatbot) • Implement AWS Auto Scaling and Elastic Load Balancing; deliver sprint performance reports and cost-optimization recommendations • Support recruiting efforts by evaluating homework assignments and potentially assisting with interviews

🎯 Requirements

• Bachelor's degree and 8+ years of relevant experience, or equivalent additional experience in lieu of a degree • Must meet federal suitability requirements and pass a background investigation as a condition of employment • 5+ years of hands-on experience with AWS, Terraform (or similar IaC), and Git/GitLab in production environments • Experience supporting 5 or more engineering teams from a shared DevOps/platform function • Demonstrated experience designing and building CI/CD pipelines in GitLab and/or Jenkins, including quality and security gates • Strong working knowledge of containerization using Docker and orchestration on AWS ECS/EKS/Fargate • Familiarity with DevSecOps practices including SAST, dependency scanning, and automated vulnerability remediation • Excellent communication and documentation skills; comfortable in a highly collaborative Agile/SAFe environment • Proven experience in SRE, production operations, or incident response for mission-critical, high-availability cloud-native services • BCDR planning and disaster recovery exercise experience

🏖️ Benefits

• Company-subsidized health, dental, and vision insurance • Flexible PTO • 401K with employer match • Paid parental leave after one year of service • Employee Assistance Program