Inside Sales Specialist

🔥 1 hour ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

⬇️ Inside Sales

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AdaptHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2019

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

Logistics • Manufacturing • Healthcare

AdaptHealth is a company that provides healthcare solutions with a focus on respiratory health, sleep health, diabetes health, and wellness at home. With a network of 671 locations in 47 states, AdaptHealth delivers 38,225 home medical supplies each day and holds 2,825 insurance contracts. The company is dedicated to empowering patients to live their best lives, offering products and services such as CPAP machines, oxygen supplies, diabetes supplies, and a variety of medical equipment. AdaptHealth is highly rated by its customers for fast, reliable, and courteous service. They emphasize patient care solutions that integrate seamlessly into daily life, supported by online support and fast shipping services. Their mission is to change lives by providing the necessary healthcare tools to patients nationwide.

📋 Description

• Ensure continuity between patients, clinics, community, physician practices, and home settings to maximize patient satisfaction • Increase sales, billed revenue, and new patients in accordance with department goals • Optimize patient safety, comfort, and well-being • Improve awareness and confidence regarding available products and capabilities among healthcare professionals, physicians, and patients • Coordinate referrals for timely admission and appropriate patient care • Obtain, process, and complete complex orders accurately and promptly • Work through a high volume of outbound calls in a fast-paced environment • Generate referrals through sales and marketing research and sell offered services • Build long-term relationships with patients, families, referral sources, and clinics through cold calling, problem solving, follow-up, and integrity • Collaborate with Marketing to develop or enhance educational literature • Obtain required information and medical documentation for supply program orders • Validate codes and fees and confirm insurance coverage • Obtain insurance authorizations and physician order signatures • Discuss coverage guidelines and arrange payment for non-covered items • Suggest alternative or additional equipment based on reimbursement limitations and diagnoses • Explain benefits and financial responsibility to patients and assist with insurance questions • Resolve insurance verification problems or delays with patients and referral sources • Maintain knowledge of billing, documentation, and reimbursement guidelines for Medicare, Medicaid, third-party, and contracted payers • Assist patients and referral sources in finding alternative providers when services are not covered • Prioritize urgent or emergency orders • Validate and log CMNs and PARs as needed • Resolve patient issues with operational teams to achieve optimal outcomes • Advise referral-source staff on insurance documentation and reimbursement guidelines for DME/RT equipment and services • Identify initiatives to increase revenue, decrease costs, and improve customer satisfaction • Contribute to branch marketing team problem-solving and decision-making • Communicate hospital and physician referral-source needs to sales and operations • Promote teamwork across sales and operations teams • Use company communication systems to report and process information • Share information and expertise with colleagues • Participate in team meetings as requested

🎯 Requirements

• High School Diploma required • Associate Degree from an accredited college preferred • One (1) year work-related experience in health care, administrative, insurance, customer services, or management, regardless of industry • B2B or B2C Sales preferred • Excellent verbal and written communication skills • Excellent presentation skills • Excellent customer service skills • Product knowledge • Motivation for sales • Ability to work independently and with a team • Strong analytical and problem-solving skills with attention to detail • Ability to prioritize and manage multiple projects • Mental alertness and ability to properly treat confidential information • Proficient computer skills and knowledge of Microsoft Office

🏖️ Benefits

• Equal opportunity employment policy • Non-exempt employment classification