Intake Specialist

🔥 20 hours ago

🇺🇸 United States – Remote

💵 $21 - $22 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AdaptHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2019

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

Logistics • Manufacturing • Healthcare

AdaptHealth is a company that provides healthcare solutions with a focus on respiratory health, sleep health, diabetes health, and wellness at home. With a network of 671 locations in 47 states, AdaptHealth delivers 38,225 home medical supplies each day and holds 2,825 insurance contracts. The company is dedicated to empowering patients to live their best lives, offering products and services such as CPAP machines, oxygen supplies, diabetes supplies, and a variety of medical equipment. AdaptHealth is highly rated by its customers for fast, reliable, and courteous service. They emphasize patient care solutions that integrate seamlessly into daily life, supported by online support and fast shipping services. Their mission is to change lives by providing the necessary healthcare tools to patients nationwide.

📋 Description

• Review medical records, clinical documentation, and payer guidelines to determine patient eligibility, qualification status, and compliance before service delivery • Communicate with patients regarding financial responsibility, collect payments when applicable, and document interactions accurately • Contact patients when documentation does not meet payer requirements, providing updates and alternative options to support timely care • Work with referral sources, physicians, and clinical teams to obtain complete and compliant documentation • Apply expert knowledge of payer requirements to ensure appropriate and compliant service delivery • Maintain accurate, timely patient information and communication records using electronic systems • Enter referrals within established timeframes while meeting productivity and quality standards • Coordinate with leadership to ensure appropriate inventory and services are selected and scheduled • Collaborate with sales, insurance verification, and internal support teams throughout the referral and intake process • Navigate multiple EMR and online systems to obtain and manage documentation • Select appropriate shipping and delivery methods according to company procedures • Answer incoming calls promptly and provide professional assistance to patients and referral sources • Participate in on-call rotation during non-business hours according to company policy • Support team operations and quality standards by following company policies and procedures • Perform other related duties as assigned

🎯 Requirements

• One (1) year of relatable work experience required • High School Diploma, Associate’s degree in relatable field, Healthcare Administration, Business Administration or equivalent work experience required • Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required • Experience within a healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus but not required • Excellent verbal and written communication skills including analytical, problem-solving and decision-making abilities with attention to detail • Ability to multi-task in a fast paced environment • Proficient computer skills; Microsoft Office and healthcare systems are a plus • Comfort learning new technologies and navigating multiple systems • Ability to work independently while following established procedures and directives • Company-conducted background check required for all roles • Valid licensure/certification required for clinical roles, where applicable • Florida positions may require background screening through the Florida Care Provider Background Screening Clearinghouse • California on-site HMDR positions require a California Department of Public Health Exemptee License, with required training or intent to obtain

🏖️ Benefits

• Competitive Compensation and Incentives • Comprehensive medical, dental and vision coverage (eligible first of the month following hire) • 401(k) with company match • Paid Time Off Plans including 6 paid holidays • Employee Stock Purchase Plan • Paid Parental Bonding Leave • Short and Long-term Disability Insurance • Life and AD&D Insurance • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) • CVS Minute Clinic and Teledoc access • Spousal Advantage Reimbursement Plan • Identity Theft Protection and Legal Plan • Support, Development, and Advancement Opportunities