Lead Documentation Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 10%

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AdaptHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2019

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

Logistics • Manufacturing • Healthcare

AdaptHealth is a company that provides healthcare solutions with a focus on respiratory health, sleep health, diabetes health, and wellness at home. With a network of 671 locations in 47 states, AdaptHealth delivers 38,225 home medical supplies each day and holds 2,825 insurance contracts. The company is dedicated to empowering patients to live their best lives, offering products and services such as CPAP machines, oxygen supplies, diabetes supplies, and a variety of medical equipment. AdaptHealth is highly rated by its customers for fast, reliable, and courteous service. They emphasize patient care solutions that integrate seamlessly into daily life, supported by online support and fast shipping services. Their mission is to change lives by providing the necessary healthcare tools to patients nationwide.

📋 Description

• Lead the overall operational process for physician-related paperwork • Ensure day-to-day follow-up activities and workflow are completed • Make decisions in accordance with compliance and regulatory requirements • Build processes that treat physicians as customers • Coordinate with regional and organizational teams to ensure documents are received and processes are followed • Facilitate cross-departmental initiatives and cooperation • Identify more efficient ways for staff to complete work while maintaining compliance and financial goals • Ensure departmental compliance with quality improvement initiatives and corporate compliance goals • Directly oversee staff obtaining required physician paperwork and documents in a timely manner • Coordinate upfront regional processes affecting paperwork timeliness • Ensure physician services processes are smooth and timely • Create and revise standard operating procedures and ensure adherence • Partner with sales and other teams to onboard physicians to electronic documentation • Drive physician services initiatives and pending revenue goals • Ensure daily activities are completed without backlogs

🎯 Requirements

• High school diploma required; associates degree preferred • Four (4) years work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry • Exact job experience is management experience within insurance company, health care organization, pharmacy that routinely bills insurance or provides HME, IC or HH (Medicare certified) services • Leadership skills • Decision-making skills • Strong analytical and problem-solving skills with attention to detail • Excellent verbal and written communication • Excellent customer service skills • Proficient computer skills and knowledge of Microsoft Office • Ability to prioritize and manage multiple projects • Ability to learn new technologies and technical aptitude to understand flow of data through systems and system interaction • Company-conducted background check required for all roles

🏖️ Benefits

• Competitive Compensation and Incentives • Comprehensive Total Rewards & Benefits • Industry-Leading Care & Innovation • 401(k) with company match • Paid Time Off Plans including 6 paid holidays • Employee Stock Purchase Plan • Paid Parental Bonding Leave • Short and Long-term Disability Insurance • Life and AD&D Insurance • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) • CVS Minute Clinic and Teledoc access • Spousal Advantage Reimbursement Plan • Identity Theft Protection and Legal Plan

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