Technical Documentation Specialist

Job not on LinkedIn

🔥 50 minutes ago

🌵 Arizona, Florida, +11 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Logo of ERMCO-ECI

ERMCO-ECI

1001 - 5000 employees

Founded 1972

⚡ Energy

🏭 Manufacturing

🔧 Hardware

Energy • Manufacturing • Hardware

ERMCO-ECI is a manufacturer specializing in transformers and related components, offering a variety of products including single and three-phase padmount transformers. The company is ISO 9001:2015 certified, indicating a commitment to quality management systems. Located in Dyersburg, TN, ERMCO-ECI emphasizes its culture and employee engagement, providing various career opportunities and resources for current and prospective employees.

📋 Description

• Develop and maintain documentation standards across IT and OT • Create templates for policies, standards, procedures, work instructions, and architecture documents • Ensure document version control and approval workflows are followed • Conduct periodic documentation reviews for accuracy and compliance • Document network architectures, topology diagrams, IP allocation standards, and connectivity models • Maintain infrastructure inventory documentation • Create deployment guides and implementation playbooks • Document cloud, server, firewall, wireless, and OT connectivity solutions • Create standard operating procedures and incident response runbooks • Document change management procedures • Produce disaster recovery and business continuity documentation • Support documentation of cybersecurity controls and requirements • Maintain documentation aligned to NIST, Purdue, ISA/IEC 62443, and company standards • Assist with audit evidence collection and compliance reporting • Develop project technical specifications, installation guides, cutover plans, training materials, and knowledge transfer documents • Support lessons learned and post-implementation reviews • Manage SharePoint documentation repositories • Establish document taxonomies and searchability standards • Improve accessibility and usability of technical information • Develop onboarding documentation for infrastructure personnel • Partner with Network Operations, Cybersecurity, Infrastructure Engineering, Service Management, and Manufacturing Technology teams to translate complex technical concepts into clear documentation

🎯 Requirements

• Bachelor's degree in Technical Writing, Information Technology, Engineering, or related field • 3+ years of technical writing experience • Strong understanding of IT infrastructure concepts • Excellent written and verbal communication skills • Experience with Microsoft 365, SharePoint, Visio, and Office applications • Experience documenting networking environments (preferred) • Experience with OT/manufacturing environments (preferred) • Understanding of network architecture, cybersecurity, and systems administration (preferred) • Familiarity with Fortinet products (preferred) • Knowledge of NIST and Purdue frameworks (preferred) • Must reside in or relocate to Arizona, Florida, Georgia, Illinois, Kansas, Massachusetts, Michigan, North Carolina, Nebraska, South Dakota, Tennessee, Texas, Wisconsin, or Wyoming

🏖️ Benefits

• Relocation assistance will be provided • Opportunity to learn, contribute, and grow in a manufacturing environment • Support for professional growth and career development

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