Supervisor, Revenue Cycle Management

🔥 4 hours ago

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AdaptHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2019

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

Logistics • Manufacturing • Healthcare

AdaptHealth is a company that provides healthcare solutions with a focus on respiratory health, sleep health, diabetes health, and wellness at home. With a network of 671 locations in 47 states, AdaptHealth delivers 38,225 home medical supplies each day and holds 2,825 insurance contracts. The company is dedicated to empowering patients to live their best lives, offering products and services such as CPAP machines, oxygen supplies, diabetes supplies, and a variety of medical equipment. AdaptHealth is highly rated by its customers for fast, reliable, and courteous service. They emphasize patient care solutions that integrate seamlessly into daily life, supported by online support and fast shipping services. Their mission is to change lives by providing the necessary healthcare tools to patients nationwide.

📋 Description

• Oversee the day-to-day revenue cycle activities of the team and ensure smooth department operations • Hold team members accountable for performance expectations and help maintain department standards • Assist with one-on-one and general staff meetings, training, remediation, onboarding, and feedback • Support leadership in overseeing designated domestic and offshore Revenue Cycle Management staff • Ensure insurance information is accurate and complete; resolve discrepancies and improve billing accuracy • Maintain knowledge of upstream and downstream processes and improve departmental quality and efficiency • Identify and remove process bottlenecks • Prepare reports and audit metrics on employee accuracy and productivity • Resolve escalated phone calls, insurance billing inquiries, account errors, and inaccuracies • Conduct team meetings on insurance guidelines, claim denials, and retraining • Maintain compliance with third-party, private insurance, and government reimbursement billing procedures • Develop knowledge of the company’s home medical equipment products and services • Maintain patient confidentiality under HIPAA guidelines • Select and hire qualified staff and establish department goals and objectives • Communicate expectations, plan and monitor results, coach, counsel, and discipline employees • Perform other related duties as assigned

🎯 Requirements

• High School diploma required • Associate degree from an accredited college preferred • Two (2) years relevant experience in health care administrative, financial, insurance customer services, claims, billing, home health, and/or medical terminology training required • Relevant experience may include management of these tasks in a Medicare-certified HME or healthcare environment that routinely bills insurance • Strong ability to co-manage in a multi-site environment • Independent thinker and decision maker • Strong analytical and problem-solving skills with attention to detail • Excellent verbal and written communication • Excellent customer service skills • Proficient computer skills and knowledge of Microsoft Office, specifically Excel • Ability to prioritize and manage multiple projects • Technical aptitude to understand data flow through systems and system interaction • Knowledge of insurance billing, reimbursement procedures, claim denials, HIPAA, and government regulations

🏖️ Benefits

• Compensation based on experience and geolocation: $60,000-$62,000 a year • Equal opportunity employment policy