Software Asset Management Product Owner – Enterprise SaaS

Job not on LinkedIn

🔥 10 minutes ago

🇺🇸 United States – Remote

💵 $50 - $60 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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AdNet/AccountNet Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1990

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

AdNet/AccountNet Inc. is an 8(a), WOSB, LGBTE and WBE-owned human capital management and staffing firm founded in 1990 and based in Baltimore, MD. The company provides government and commercial staffing, executive search, placement of consultants and contractors, and talent-acquisition services for remote and onsite roles. AdNet emphasizes people, adaptable processes, and successful placements (its “P3” formula), and also engages in community outreach, podcasts, and scholarship initiatives.

📋 Description

• Take ownership of the roadmap and backlog for assigned SaaS applications and/or ITAM technologies. • Continuously improve operations through automation, process standardization, and effective governance. • Balance compliance obligations with business productivity. • Serve as the central point of communication between business stakeholders and engineering/support resources. • Develop measures of success related to application adoption, cost efficiency, and risk. • Review and assess proposed SaaS solutions before implementation, considering security, technical compatibility, integration requirements, and administrative effort. • Provide hands-on technical administration for enterprise-approved SaaS applications. • Help ensure applications remain secure, scalable, reliable, and efficiently managed. • Implement and administer SSO, conditional access, MFA, administrative roles, SaaS security controls, automated provisioning/deprovisioning, role assignment, license assignment, and access review workflows. • Support least-privilege security practices for users, administrators, service accounts, service principals, secrets, and API permissions. • Manage and automate joiner, mover, and leaver processes. • Apply AI, APIs, scripting, low-code platforms, and other automation technologies to reduce repetitive administrative work. • Create and maintain standards for application administration, administrative ownership, access review frequency, and secure system configurations. • Provide advanced escalation support for application and access issues beyond Tier 1 and Tier 2 support levels. • Oversee assigned SaaS applications throughout onboarding, active management, renewal, and retirement. • Analyze license utilization, user activity, and spending to identify underused software, license reclamation opportunities, licensing model changes, and vendor contract right-sizing opportunities. • Coordinate renewal readiness with Finance and Procurement using historical usage patterns and projected future demand. • Maintain accurate SaaS inventory records for applications, license entitlements, users, administrators, and integrations. • Improve visibility into SaaS spending, utilization, and risk. • Support internal and external audits through license compliance validation and periodic user access reviews. • Administer governance activities in accordance with established ITAM standards.

🎯 Requirements

• At least 3 years of experience in SaaS application administration or IT Asset Management, with demonstrated hands-on technical expertise. • At least 3 years of experience configuring, integrating, securing, and administering enterprise SaaS applications, including SSO, API connectivity, and application administration consoles. • Strong understanding of major software licensing models, including named-user, concurrent, consumption-based, and enterprise agreements. • Strong analytical and troubleshooting skills with the ability to combine utilization, entitlement, and spending data into practical business recommendations. • Experience maintaining reliable configuration and inventory information across multiple systems and using data analysis or system queries to detect discrepancies. • Demonstrated ability and initiative in using emerging technologies, particularly AI and automation solutions, to improve operations and decision-making. • Preferred: Knowledge of ITAM/SAM solutions and CMDB or application inventory technologies. • Preferred: Experience with SAML, OAuth, OpenID Connect, Entra ID / Azure AD, or comparable identity technology. • Preferred: Understanding of service principals, APIs and their permissions, Graph-style access models, SaaS security controls, and vendor administration portals. • Preferred: Experience automating processes using APIs, scripting, Power Platform, or similar tools. • Preferred: Bachelor’s degree. • Preferred: Experience building dashboards or reports using Excel and/or BI technologies and presenting findings to non-technical stakeholders. • Preferred: Demonstrated ability to operate across technical engineering, governance, and financial/cost optimization functions. • Preferred: Hands-on experience supporting SOX, ITGC, or access review activities. • Preferred: Professional certifications related to ITAM, SAM, IT service management, or procurement, including IAITAM, ITIL, or comparable certifications.