Travel Consultant – Corporate International, Complex

🔥 0 minutes ago

🏈 Alabama, Arizona, +23 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $26 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ADTRAV Travel Management

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1977

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

ADTRAV Travel Management is a company that provides travel management software and services to corporate and government organizations, aiming to make travel as easy and efficient as possible. They offer a comprehensive suite of applications tailored to the needs of modern travel programs, along with 24/7 access to seasoned travel agents, expert guidance, and support for various types of travel such as lodging, events, and global programs. ADTRAV's commitment to customer service is reflected in their high traveler satisfaction rates and dedicated consulting services.

📋 Description

• Answer calls and emails promptly from clients requesting new travel arrangements or changes to existing itineraries • Utilize Sabre to book and issue airline, hotel, car, and other reservations accurately and efficiently • Maintain sufficient account knowledge to assist clients without delay • Check queues daily to ensure accuracy and that all issued tickets are complete • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals • Provide travel expertise to clients • Send quotes for international travel and analyze rules, restrictions, non-refundable conditions, Open Skies, and FAA rules • Meet management-defined KPIs, including productivity, transactions, consistent attendance, and schedule adherence • Communicate with airlines regarding flight changes, seating, and upgrades, and update clients as needed • Follow ADTRAV policies, procedures, and approved workflows for servicing travelers • Provide excellent customer service, show empathy, and identify and solve traveler issues • Communicate with other agents and employees to solve problems, gather information, and service travelers • Build knowledge of ADTRAV's industry and customer base • Participate in ongoing training to build industry knowledge and skills • Represent ADTRAV's company values and maintain effective relationships with employees, partners, vendors, and clients • Adhere to company policies and procedures • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent required • At least 2 years of experience booking domestic and international travel; complex international a plus • Experience using a GDS System; Sabre required, Amadeus a plus • Highly knowledgeable of city, airline, hotel, and car rental codes • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement • Strong computer and typing skills, including ability to navigate quickly between programs and use shortcut keys • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time • Ability to consistently deliver excellent customer service, internally and externally • Experience with Microsoft Office suite (Outlook, Word, Excel) • Excellent English written and verbal communication skills • Excellent listening skills; able to listen to and respond to the traveler's needs and clarify as needed • Strong attention to detail with emphasis on accuracy and quality • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision • Strong organizational and problem-solving abilities • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively • Ability to work remotely and meet the company home-office requirements • Able to sit and work at a computer for extended periods of time, without leaving the work area • Be able to successfully attend and pass new hire and department specific training • Able to maintain confidentiality of company and client information • Able to work a schedule that falls between Monday-Friday, 7am-7pm CT • Able to work some weekends and holidays as needed • Able to successfully pass a credit, criminal, and/or employment reference background check

🏖️ Benefits

• Quarterly bonuses based on meeting outlined KPIs • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Flexible Spending Accounts • 401(k) • PTO • Remote work • Ongoing training