Client Account Manager

🔥 13 hours ago

🌶️ New Mexico – Remote

🌶️ New Mexico – Remote

💵 $250k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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AECOM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

AECOM is the world's trusted infrastructure consulting firm that partners with clients to deliver innovative solutions to the most complex challenges while creating legacies for generations to come. Focused on equity, diversity, and inclusion, AECOM leverages technical expertise and digital innovation to drive transformative outcomes in infrastructure development, sustainability, and social systems. The company provides a wide range of services, including architecture & design, construction management, engineering, and environmental services across various markets such as transportation, energy, healthcare, and national governments. With a strong emphasis on sustainability, technical excellence, and community impact, AECOM is committed to building a better world.

📋 Description

• Develop and execute strategic and client account plans to achieve annual targets and grow the program year over year • Drive sustainable and reproducible account growth for the DOD Army Team within National Governments • Develop and manage strategic plans, account plans, opportunity targets, pipelines, and growth targets • Coordinate with Regional Business Lines and Business Line Leaders • Monitor and support program/project opportunities and optimize portfolio quality across regions and business lines • Maintain monthly situational awareness of account performance, bookings, and pipeline projections • Review and update the Salesforce pipeline weekly • Ensure capture plans for major pursuits and assist with teaming and negotiations • Coordinate with FBS and Marketing, facilitate risk-management sign-offs, pricing, proposal reviews, and federal requirements • Lead major proposals and monitor contract capacity, sub positions, and underperforming contracts • Lead and manage key client relationships and optimize cross-selling opportunities • Oversee corrective actions and monitor recoveries to ensure client satisfaction • Maintain FAR compliance and serve on joint-venture boards for larger programs • Review CPAR reports and rebuttals and communicate with major program managers • Lead account-level focus-group communications and business-line reviews • Promote the AECOM/National Governments brand and build federal teams • Lead client engagement, identify opportunities, and collaborate to win task orders and contracts • Monitor AECOM team performance and resolve client issues • Identify and de-conflict organizational conflict-of-interest issues • Report to an Account Director for National Government Business Lines in DCS Americas

🎯 Requirements

• Bachelor's degree in architecture, engineering, or another related discipline aligned with AECOM’s Business Lines • 15+ years of experience working with US Federal government agencies on Architect-Engineering programs • 6+ years in a leadership role • Travel throughout CONUS and some OCONUS • US citizenship required • In-depth knowledge of consultative selling approaches • Outstanding communication skills • Expert negotiation skills • Expertise in project management for complex, multi-country, multi-business-unit deals • Knowledge of and/or willingness to quickly learn AECOM's entire portfolio • CRM (Salesforce) experience is a plus

🏖️ Benefits

• Medical, dental, and vision benefits • Life, AD&D, and disability benefits • Paid time off • Leaves of absence • Voluntary benefits and perks • Flexible work options • Well-being resources • Employee assistance program • Business travel insurance • Service recognition awards • Retirement savings plan • Employee stock purchase plan • Award-winning training and development programs • In-person Day 1 onboarding at an AECOM office location