Clinical Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $120k - $145k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏥 Clinical Operations

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Aegis Ventures

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🏥 Healthcare

Artificial Intelligence • Healthcare

Aegis Ventures is a next-generation startup studio that partners with entrepreneurs and industry leaders to originate, launch, and scale transformative companies. The Aegis platform brings together market-shaping ideas, permanent growth capital, and ambitious individuals who are driven to solve major societal problems. Aegis aims to build companies with the capacity for vast impact, focusing initially on artificial intelligence and health technologies to improve healthcare quality, access, and cost.

📋 Description

• Own and maintain the grading playbook, SOPs, onboarding materials, and provider network policy library; route clinical content to the Medical Director for review and sign-off • Establish documentation governance, including ownership, versioning, review cadence, and sign-off • Design and run the grader quality program, including sampling, over-read and discordance review, turnaround accountability, performance feedback, and error-rate trend tracking • Prepare quality reviews and escalations for Medical Director adjudication and carry out resulting actions, including performance conversations and offboarding • Build and maintain capacity models by state, customer, and license coverage; set recruitment triggers ahead of turnaround breaches • Run the grader recruitment pipeline from sourcing through interview and recommendation • Own intake, triage, and routing of customer and grader complaints, including urgent findings workflows • Route clinical questions to the Medical Director, close the loop with customers, and trend issues over time • Set agendas, prepare decisions, and follow through for the Medical Director • Partner with Product and Engineering on platform improvements and document current-state workflows • Contribute network metrics to the weekly grader operations rhythm and company scorecard • Deliver first-year outcomes including current and signed policy documentation, a functioning quality program, capacity-based recruitment, complaint escalation processes, and migration of at least two manual processes into the platform

🎯 Requirements

• 5+ years in healthcare operations • 2+ years managing a network of contracted or affiliated clinicians • Telehealth, teleradiology, or virtual care experience strongly preferred • Experience writing clinical or operational policy signed by a physician leader and maintaining it • Experience running or materially contributing to a clinical quality, peer review, or provider performance program • Experience operating a clinician network under a medical director's clinical oversight is a strong plus • Exposure to credentialing, medical staff services, or multistate clinician licensing is a plus • Teleophthalmology background is a plus, not a requirement • Experience participating in product discovery or operationalizing new feature launches is a plus • Comfortable building and reading operational dashboards and capacity models in spreadsheets or BI tools • Startup experience strongly preferred • Clear, direct written communication and comfort working with physicians as a non-clinician • Experience driving adoption of new processes across teams without direct reporting authority • US-based, comfortable with remote work and occasional travel for team offsites and customer engagements

🏖️ Benefits

• Performance-based bonus and chance to earn upside • Equity • Top-tier health, vision, dental, and commuter benefits • Generous monthly health and wellness reimbursement • Exposure to new business building at the intersection of artificial intelligence and healthcare • Opportunity to collaborate with world-class experts from healthcare provider networks, academia, and industry • Close-knit team and world-leading mentors serving as a support network and sounding board