Dental Insurance Trainer

Job not on LinkedIn

🔥 2 minutes ago

🌲 North Carolina, Texas – Remote

🌲 North Carolina – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔒 Insurance

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Affordable Dentures & Implants

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1975

🏥 Healthcare

👥 B2C

Healthcare • B2C

Affordable Dentures & Implants is a U. S. -based dental services organization focused on providing dentures and dental implants. Founded in 1975 (per site content), the company operates a large network of clinics and affiliated implant providers and supports clinical teams with corporate business services, dental lab technicians, and practice support. The brand emphasizes affordability, clinical quality, and patient-focused care, and advertises career opportunities across clinical, laboratory, and corporate roles with a corporate support center in Research Triangle Park, NC.

📋 Description

• Share expertise and advise affiliated practice staff to optimize Dental commercial insurance and Dental Medicaid participation • Perform routine chart audits to ensure compliance with third-party payor contractual agreements • Train and provide ongoing assistance to practice staff and support personnel on plan administration and revenue maximization • Review patient ledgers in practice management software to verify billing processes and completeness of clinical records • Identify and report protocol breaches • Schedule and lead remedial Medicaid and insurance training for clinic staff when needed • Monitor policy and coverage changes, reimbursement rules, and laws and regulations governing billing and collection activities • Respond to insurance-related questions and requests from field teams regarding enrollment, eligibility and verification, claims processing, insurance accounts receivable, and patient accounts receivable • Enter fee schedules, plans, and fee updates for insurance and Medicaid plans into Dentrix • Troubleshoot and resolve practice issues related to plan policy, coverage, Dentrix, and technological interfaces • Log daily tasks, practice calls, and emails in Salesforce • Perform other duties as assigned or as new opportunities arise

🎯 Requirements

• Dental insurance background required • Training background highly preferred • Experienced in virtual training delivery, including setup, facilitation, post-session tracking, and success measurement • Minimum intermediate knowledge (6/10) of dental insurance processes, including PPO plan structures, coordination of benefits, and in-network and out-of-network claims processing • Foundational understanding of state Medicaid plans and ability to adapt to varying state requirements • Strong multi-tasking skills and ability to manage and prioritize a moderate volume of email requests • Ability to create and deliver impromptu trainings or refresher sessions • Proficiency in Dentrix Enterprise required; EagleSoft experience a strong plus • Prior exposure to or experience with fixed dental cases (All-on-X) preferred • Initiative, adaptability, and strong customer service focus • Ability and willingness to travel up to 75% for on-site training support and team facilitation • Ability to interpret and effectively communicate insurance regulations • Excellent verbal and written communication skills • Ability to facilitate telephone, in-person, and/or web-based training sessions • Excellent problem-solving skills; well organized, accurate, and thorough • Ability to adjust work schedule, manage competing demands, prioritize, plan work activities, and develop action plans • Proficiency in all Microsoft Office products • Associate's degree required • Minimum five years of commercial insurance or Medicaid experience preferred • Dental coding and billing experience preferred • Proficiency in a Microsoft Windows environment • Proficiency with dental or medical software; Dentrix preferred • Knowledge of creating and presenting training course material • Strong interpersonal communication, analysis, critical thinking, attention to detail, multi-tasking, and oral and written communication skills • Ability to work independently and collaboratively within a team environment

🏖️ Benefits

• Up to 75% travel requirement for on-site training and support across the United States • Training and ongoing assistance for practice staff and support personnel • Opportunities to provide virtual, telephone, in-person, and web-based training