Field Service Engineer

Job not on LinkedIn

🕒 June 26

⛰️ Colorado – Remote

⛰️ Colorado – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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AGFA HealthCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Know those rare and indescribable moments at work when distractions melt away? You feel like you’re at one with your technology and everything goes just right? At AGFA HealthCare, we call it the flow.

📋 Description

• Manage all AGFA imaging equipment in assigned territory • Include timely troubleshooting and repair, preventative maintenance and execution of field service bulletins • Assist peer Field Service Engineers (FSE) out of territory when needed and workload permits • Provide timely and detailed feedback on technology performance, reliability, serviceability, service quality and design issues back to US DR product team • Work directly with Project Management and Installation Team to plan, execute and validate installations within assigned territory • Work with sales in identifying DR prospects and provide technical support during pre and post sales activity • Develop a close working relationship with the customer to develop action plans for AGFA sales

🎯 Requirements

• Bachelor’s Degree in a technology field • 5 or more years of previous direct field work experience in a technical customer support role • Highly desired 2 to 3 years’ experience in an expert or specialist level role with x-ray technology • Some PACS, RIS and EMR experience is desired • Experiences with electronic and electromechanical systems are also required • Expert knowledge of DR support and x-ray room experiences • Excellent computer skills including MS Office, Lotus Notes and Internet based knowledge management systems • Excellent oral, written and interpersonal communications skills • Proven organizational and time management skills • Strong customer service skills in interacting with both internal and external customers • Previous experience working in a global environment

🏖️ Benefits

• Competitive salary and benefit package • Career development and growth • Friendly work environment surrounded by dedicated and professional colleagues