Field Service Engineer II

🕒 June 26

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $44 - $60 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Repligen Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🏥 Healthcare

💼 Consulting

💰 $600M Post-IPO Debt - Repligen on 2023-12

Manufacturing • Healthcare • Consulting

<Repligen Corporation> Repligen Corporation is a life sciences company focused on bioprocessing technology leadership, providing scalable hardware, consumables and software for development and manufacture of biologic drugs and advanced therapies. Its portfolio includes upstream intensification systems (XCell ATF, KrosFlo TFDF), tangential flow filtration devices (KrosFlo, TangenX), chromatography systems and resins (KRM, OPUS, affinity and ion exchange resins), single-use fluid management and mixing solutions (ProConnex, MixOne, FlexBiosys products), dialysis devices, and real-time process analytics and control software (PATsmart, SoloVPE, FlowVPX). Repligen supports production of antibodies, proteins, viral vectors, mRNA, pDNA and other emerging modalities, and offers services, configurators and cGMP-ready solutions for biopharmaceutical manufacturers.

📋 Description

• Install, qualify (IQ/OQ/PQ), maintain, and repair TFF/TFDF Systems, Chromatography, PATsmart™ Analytical products, XCell™ ATF, and related systems. • Collaborate with internal teams to execute Site Acceptance Tests (SAT) and support Factory Acceptance Tests (FAT) as needed. • Deliver customer training on system operation, software, and accessories. • Provide remote and on-site technical support to customers and internal teams. • Maintain accurate documentation of all service activities and escalate issues as needed. • Collaborate with global FSE teams and Field Service Manager to share knowledge and coordinate service efforts. • Follow-up with customers and/or colleagues on all Service deliverables, pre and post service events.

🎯 Requirements

• Bachelor’s degree in Electronics, Mechanics, Engineering, Laboratory Science, or equivalent work experience/training. • 3 – 5 years of experience in field service for scientific instruments or bioprocess equipment. • Strong planning skills to prepare all tools, equipment, and travel needed for customer visits. • Identifies opportunities and demonstrates initiative for continued growth and driving process improvements. • Experience with working in a Cleanroom is preferred. • Strong analytical, mechanical, and electronic aptitude. • GMP or GLP experience preferred. • Ability to execute SOPs and technical documentation. • Excellent verbal and written communication skills in English.

🏖️ Benefits

• paid time off • health/dental/vision • retirement benefits • flexible spending accounts