Customer Application Specialist, Pathology

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🔥 0 minutes ago

🔔 Pennsylvania, Virginia, +1 more states – Remote

🔔 Pennsylvania – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $105.1k - $175.1k / year

⏰ Full Time

🟢 Junior

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Agilent Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Provide pre-sales scientific and technical consultation, partnering with Sales to guide customers toward optimal Pathology and Genomics solutions • Support customer meetings and presentations as the technical subject matter expert, both in-person and remotely • Co-travel with Sales Account Managers to develop new business and support existing accounts • Support post-sales installations, including on-site training and Performance Qualification, with Field Service Engineers and internal teams • Optimize customer assays including IHC, Special Stains, H&E, and Molecular ISH/FISH • Deliver on-site and remote troubleshooting with Applications, Technical Support, Sales, and Service teams • Provide customer feedback to influence future product and application development • Maintain awareness of competitive solutions and articulate Agilent’s value differentiators • Complete administrative activities including scheduling, travel, expenses, and service documentation • Support customers across the PA, DE, and WV territory with up to 75% travel

🎯 Requirements

• Bachelor’s or Master’s degree (or equivalent) in Life Sciences or a related field • 1–2 years of experience supporting pathology and genomics instrumentation and workflows in clinical or laboratory environments • HT or QIHC certification is a plus • Strong scientific and technical background in Immunohistochemistry (IHC) • Strong scientific and technical background in Special Stains and H&E • Strong scientific and technical background in molecular techniques, including ISH/FISH • Ability to communicate complex scientific concepts clearly to diverse audiences • Valid driver’s license and ability to travel extensively • Up to 75% travel with flexible working hours • Ability to lift up to 30 pounds and perform hands-on laboratory activities • Must meet Agilent-approved customer and vendor credentialing requirements for site access, where applicable

🏖️ Benefits

• Bonus eligibility • Stock eligibility • Health and other benefits • Choice of company car or reimbursement for personal vehicle usage in the US • Flexible working hours • Remote, home-based work • Professional travel expenses coverage implied by company travel/expense activities