Field Service Engineer

🕒 August 11

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $43 - $67 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 28%

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Agilent Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Install, calibrate, diagnose, repair, and perform preventative maintenance on assigned Biocare Medical instruments and equipment and contracted third-party systems • Support corporate and field-based equipment to ensure optimal performance and reliability • Provide technical support to clients, Biocare Medical Sales Team, Field Applications Specialists Team, and Technical Support Department • Serve as the on-site client point of contact for instrument and instrument service issues • Collaborate with Sales, Marketing, Engineering, QA/QC, and R&D to address instrument concerns, determine corrective action, and ensure timely follow-up • Participate in local, regional, and national histology/immunohistochemistry functions as needed • Travel domestically and internationally as required to minimize instrument downtime • Work on complex assignments and use considerable judgment to ensure timely and successful equipment repairs • Perform other duties as assigned by Management

🎯 Requirements

• Successful candidate must reside in the greater Chicago area • Associate degree in Biomedical Equipment Technologies or a very closely related field, or equivalent experience • 4+ years of Field Service Engineer experience in the medical field or a very closely related instrument service field • Electrical and mechanical troubleshooting competency • Robotics and fluidics experience is a plus • Specialized equipment repair training, experience, and/or certification preferred • Advanced computer skills for daily administrative reporting and interaction with instrument computer hardware and software • Current valid driver’s license • Ability to travel 75% of the time, domestically and internationally as required

🏖️ Benefits

• Option to work remotely • Choice of company car or reimbursement for personal vehicle usage • Eligibility for bonus • Stock • Benefits • Travel reimbursement/vehicle support as applicable

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