Service Manager

Job not on LinkedIn

🔥 0 minutes ago

🌽 Illinois – Remote

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💵 $147.7k - $246.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Logo of Agilent Technologies

Agilent Technologies

10,000+ employees

Founded 1999

🔬 Science

🧬 Biotechnology

💊 Pharmaceuticals

💰 $500M Post-IPO Debt on 2019-09

Science • Biotechnology • Pharmaceuticals

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Direct supervision of 12+ FSEs • Employee engagement to ensure job satisfaction and retention • Ensuring employees meet or exceed performance metrics • Develop soft and technical skills to support business needs and employee development • Team accountability of Agilent’s Values and Standards of Business Conduct • Dedication to operational rigor for team tasks • Strengthening understanding of global and local strategies • Spearheading schedules to meet the needs of the district • Customer visits to assist address customer concerns, or key sales opportunities • Focus on customer solutions applying the Agilent portfolio of products and services • Review customer account data and deliver business reviews • Collaboration with scheduling teams for efficient workload management • Partnership with sales channels for sustained growth • Timely completion of administrative tasks to support the district

🎯 Requirements

• 5+ years of industry experience • 1+ years prior leadership, supervisory, or management experience is helpful • Understanding of Agilent’s products and brands • Demonstration of financial decision making • Dedication to growth and development • Understanding of Agilent's field service organization

🏖️ Benefits

• option to work remotely • eligibility for bonuses • stock options • choice of company car or reimbursement for personal vehicle usage

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