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AI Ops Engineer

🔥 33 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🤖 Artificial Intelligence

🦅 H1B Visa Sponsor

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Agiloft

201 - 500 employees

Founded 1991

⚖️ Legal

💼 Consulting

🏥 Healthcare

💰 $45M Private Equity Round on 2020-08

Legal • Consulting • Healthcare

Agiloft is a leading provider of enterprise contract lifecycle management (CLM) solutions designed to streamline and enhance the contracting process. Their Data-first Agreement Platform is a force multiplier that helps organizations reach agreements quickly and collaboratively, leveraging data to operate smarter and more transparently. Agiloft's offerings include integration hubs and an AI platform tailored for business services, healthcare, legal professionals, and procurement. With a high customer retention rate and recognition as a leader in the Gartner Magic Quadrant for CLM, Agiloft is known for its user-friendly no-code interface and robust service and support. The company emphasizes direct relationships and trust, promising to help clients 'Agree and Thrive.

📋 Description

• Serve as the primary AI thought leader for GTM across Sales, Marketing, Customer Success, and Revenue Operations • Develop and maintain a GTM-specific AI roadmap aligned with the broader AI Operations strategy • Maintain active involvement with customers and the sales process to ground AI priorities in market realities • Contribute to Agiloft's external AI narrative and thought leadership • Measure initiative impact through adoption, productivity, pipeline influence, customer outcomes, and revenue metrics • Design, scope, and build AI copilots, agents, retrieval-augmented workflows, and human-in-the-loop automations • Own end-to-end delivery of large-scale GTM AI solutions from concept to production • Coordinate with GTM AI Builders, AI Operations, and technical stakeholders • Coach and support the GTM AI Builders community • Monitor deployed tools and automations and iterate based on adoption data, feedback, and business needs • Maintain testing, documentation, and handoff standards • Evaluate GTM-relevant AI tooling and recommend platforms to AI Operations • Continuously develop AI engineering skills and stay current on agentic workflows, LLM integrations, automation platforms, and AI-assisted coding • Operate within the AI Builders Program at the L4 AI Ops level and comply with AI governance policies • Communicate build status, opportunities, blockers, and priorities to the VP AI Operations and GTM leadership • Coordinate with the Principal Data and Integrations Architect on data pipelines, Snowflake access, or warehouse connectivity • Coach GTM teams on responsible AI adoption and increase organizational AI fluency • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in Business, Marketing, Communications, Information Systems, a related field, or equivalent practical experience • Experience in a GTM, revenue operations, or customer-facing role at a B2B SaaS company • Exposure to the full revenue cycle from pipeline to renewal • Experience with CRM, marketing automation, and CS platforms such as Salesforce, HubSpot, Gainsight, or Outreach • 1 to 3 years of direct experience leading AI optimization of GTM workflows • Demonstrated results across sales, marketing, customer success, or revenue operations • Base-level Python scripting skills sufficient to read, modify, and execute automation scripts • Aptitude and commitment to deepen scripting, AI engineering, and architectural fluency • Foundational knowledge of RAG, embeddings, prompt engineering, agentic workflows, and LLM-powered tools • Technical aptitude to operate as an L4 AI Builder alongside AI Operations • Familiarity with AI workflow orchestration platforms such as n8n, Tines, LangChain, or equivalents • Familiarity with connecting AI tools to GTM systems of record • Familiarity with AI-assisted coding tools such as Claude Code or OpenAI Codex • Strong customer orientation and experience engaging customers and understanding the buying journey • Ability to partner strategically with senior GTM leaders and translate AI capabilities into business outcomes • Genuine passion for practical AI applications in revenue contexts and self-directed continuous learning • SaaS industry experience required

🏖️ Benefits

• Inclusive workplace and equal-opportunity employment commitment • Employee Resource Groups (ERGs) • Healthy work/life balance • Floating holidays • Quarterly, no-questions-asked wellness day • Recruiting-process accommodations

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