Strategic Account Manager

🕒 September 22

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

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Agiloft

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1991

⚖️ Legal

💼 Consulting

🏥 Healthcare

💰 $45M Private Equity Round on 2020-08

Legal • Consulting • Healthcare

Agiloft is a leading provider of enterprise contract lifecycle management (CLM) solutions designed to streamline and enhance the contracting process. Their Data-first Agreement Platform is a force multiplier that helps organizations reach agreements quickly and collaboratively, leveraging data to operate smarter and more transparently. Agiloft's offerings include integration hubs and an AI platform tailored for business services, healthcare, legal professionals, and procurement. With a high customer retention rate and recognition as a leader in the Gartner Magic Quadrant for CLM, Agiloft is known for its user-friendly no-code interface and robust service and support. The company emphasizes direct relationships and trust, promising to help clients 'Agree and Thrive.

📋 Description

• Develop and execute multi-year strategic account strategies to drive executive alignment, adoption, expansion ARR, responsible consumption growth, retention, and long-term value creation • Identify, qualify, and close complex upsell, cross-sell, enterprise-wide standardization, and token-consumption opportunities • Drive expansion across business units, departments, subsidiaries, regions, and affiliated entities • Own renewal and expansion strategy in partnership with Customer Success • Position Agiloft as a strategic enterprise platform, articulating AI-driven capabilities, enterprise standardization, SaaS subscription value, and token-consumption economics • Build trusted relationships with senior leaders, C-level executives, economic buyers, and transformation sponsors across legal, procurement, finance, IT, and operations • Act as a strategic advisor aligning Agiloft capabilities with enterprise initiatives, operating priorities, risk programs, and transformation agendas • Partner with Sales Leadership, Customer Success, Solution Consulting, Product, and Professional Services • Lead executive business reviews focused on outcomes, adoption, consumption governance, strategic alignment, and enterprise-wide value realization • Use account intelligence, customer insights, consumption trends, executive priorities, and Clari / SalesLoft forecasting tools to identify expansion opportunities and manage pipeline health • Apply MEDDPICC across expansion and renewal motions • Lead complex strategic expansion opportunities from identification through close • Develop close plans and maintain accurate account, renewal, expansion, risk, and forecast records • Provide executive-level updates to sales leadership • Provide customer feedback to influence product direction, AI roadmap, monetization packaging, implementation motions, and go-to-market strategy • Lead executive conversations on AI-driven risk management, obligation governance, analytics, consumption governance, change management, and operational efficiency • Collaborate with Solution Consultants on technical representation of Agiloft’s AI capabilities • Leverage AI-assisted tools to improve productivity, processes, workflows, account planning, and daily work

🎯 Requirements

• 7+ years of experience in SaaS or consumption-based software sales; CLM, Legaltech, or related systems preferred • Proven ability to create and implement account strategies and manage complex cloud software, SaaS, and hybrid monetization sales cycles • Proven success managing complex Strategic accounts ($2.5B+ annual revenue) using a structured sales methodology such as MEDDPICC, with focus on executive alignment, retention, NRR, and expansion execution • Expertise in enterprise deal strategy, negotiation, executive-level engagement, and complex commercial structuring • Strong executive presence and ability to influence senior and C-level stakeholders, economic buyers, and cross-functional transformation sponsors • Excellent interpersonal, communication, and presentation skills • Ability to navigate complex organizational structures, global account dynamics, and multi-threaded executive relationships • Strong problem-solving and strategic thinking skills, aligning enterprise business initiatives to technical solutions • Strong multi-year account planning, executive communication, forecasting, risk management, and pipeline management capabilities • Proficiency with Salesforce, Clari / SalesLoft, Microsoft Office, and collaboration tools • Willingness to travel • Experience with Salesforce preferred • Familiarity with enterprise software, consumption-based monetization, and contract management systems preferred • Background in customer demonstrations and proof of concepts preferred

🏖️ Benefits

• Floating holidays • Quarterly, no-questions-asked wellness day • Healthy work/life balance • Employee Resource Groups (ERGs)

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