Director, Operations Excellence

🕒 July 13

🇺🇸 United States – Remote

💵 $190k - $230k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AHEAD

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🤖 Artificial Intelligence

🏢 Enterprise

💰 $5.7M Venture Round - AHEAD on 2024-05

Consulting • Artificial Intelligence • Enterprise

AHEAD is a technology consulting and systems-integration firm that accelerates digital transformation by engineering integrated solutions across infrastructure, applications, data, and security. The company specializes in AI transformation and AI-enabled infrastructure, data platform and platform/workload modernization, secure and resilient architectures, operational excellence, and managed services including IT lifecycle and procurement (AHEAD Hatch) and hardware integration (AHEAD Foundry). AHEAD delivers end-to-end services from strategy and financial consulting to build and run operations, partners with major cloud and infrastructure vendors (AWS, Google Cloud, Microsoft, Cisco, Dell, VMware, NVIDIA, ServiceNow, Palo Alto Networks, Rubrik, etc. ), and serves enterprise clients across industries such as healthcare, financial services, manufacturing, retail, and public sector.

📋 Description

• Serve as the operational conscience of AHEAD’s end-to-end operational processes. • Bring cross-functional visibility, structured accountability, and continuous improvement discipline. • Own a holistic view across AHEAD’s operations, including issue identification and root cause analysis. • Ensure client-facing platforms are backed by clean, consistent operational data. • Build and lead the Operations Excellence function from the ground up.

🎯 Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field. • 10+ years of experience in operations, process improvement, quality management, or a related cross-functional leadership role within a complex organization. • Demonstrated track record of driving accountability and measurable improvement across organizational boundaries through influence, data, and executive partnership. • Experience building or leading a quality management function in a scaling technology or services organization is strongly preferred. • Experience with B2B client platforms, order management ecosystems, or IT distribution/services operations is a plus. • Certification in project management, change management, Lean, or Six Sigma is a plus.

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Plus more! See benefits https://www.aheadbenefits.com/ for additional details.