Senior Technical Consultant – ITOM

🕒 August 4

🇺🇸 United States – Remote

💵 $120k - $170k / year

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AHEAD

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🤖 Artificial Intelligence

🏢 Enterprise

💰 $5.7M Venture Round - AHEAD on 2024-05

Consulting • Artificial Intelligence • Enterprise

AHEAD is a technology consulting and systems-integration firm that accelerates digital transformation by engineering integrated solutions across infrastructure, applications, data, and security. The company specializes in AI transformation and AI-enabled infrastructure, data platform and platform/workload modernization, secure and resilient architectures, operational excellence, and managed services including IT lifecycle and procurement (AHEAD Hatch) and hardware integration (AHEAD Foundry). AHEAD delivers end-to-end services from strategy and financial consulting to build and run operations, partners with major cloud and infrastructure vendors (AWS, Google Cloud, Microsoft, Cisco, Dell, VMware, NVIDIA, ServiceNow, Palo Alto Networks, Rubrik, etc. ), and serves enterprise clients across industries such as healthcare, financial services, manufacturing, retail, and public sector.

📋 Description

• Architect, design, develop, and deploy solutions utilizing the ServiceNow platform • Lead project teams deploying ServiceNow solutions • Lead complex programs involving multiple resources • Lead architecture and design of complex solutions • Create written deliverables • Lead client demos, working sessions, integration design sessions, and client workshops • Serve as an escalation point for the project team • Influence internal teams, external customers, and senior management to adopt new concepts and approaches • Obtain and maintain certifications, including expert-level certifications • Identify and communicate opportunities • Participate in the pre-sales cycle as a technical expert • Provide thought leadership to AHEAD and its customers • Communicate with external customers on matters requiring explanation, interpretation, or advising • Generate marketing thought leadership • Craft innovative solutions for complex client programs • Drive consensus with customers on complex solutions • Mentor team members and ensure development efforts are documented and delivered with quality • Drive scoping, planning, and methodology for critical projects • Contribute to future concepts, products, and technologies

🎯 Requirements

• Subject matter expert on a ServiceNow platform; ITOM preferred • Expert knowledge of at least two ServiceNow process areas • Expert-level ServiceNow development skills • Recognized expertise within the organization • Deep expertise across multiple technologies • Ability to articulate trade-offs between architecture approaches • Strong skills integrating ServiceNow with third-party tools • Strong presentation, communication, project-awareness, and situational-awareness skills • Strong attention to detail • Self-starter • Ability to travel at least 25% • Ability to obtain and maintain relevant certifications and qualifications

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Cross department training and development • Sponsoring certifications and credentials for continued learning • Multi-million-dollar technology lab