Program Associate, Practice, Innovation & Professionalism

Job not on LinkedIn

🔥 1 hour ago

🏛️ District of Columbia, Washington – Remote

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💵 $60k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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Logo of American Immigration Lawyers Association

American Immigration Lawyers Association

11 - 50 employees

Founded 1946

🤝 B2B

⚖️ Legal

🤝 Non-profit

B2B • Legal • Non-profit

American Immigration Lawyers Association is a professional organization dedicated to enhancing the practice of immigration law and supporting immigration lawyers. Founded in 1946, AILA advocates for fair immigration policies, provides professional development resources, and facilitates networking opportunities, including conferences and training events for its members. The organization also promotes justice and offers tools for both immigration lawyers and their clients, ensuring efficient legal representation in complex immigration matters.

📋 Description

• Develop and manage member-facing programs, resources, and services for the Practice Innovation and Professionalism Center • Lead development, evaluation, administration, and continuous improvement of member-support and volunteer programs • Serve as staff liaison to the Pro Bono Committee • Recruit, onboard, support, and retain volunteers • Manage member intake, referrals or matching, communications, follow-up, quality assurance, and recordkeeping standards • Monitor member needs and program outcomes, identify service gaps, and recommend improvements • Develop practice management checklists, templates, articles, toolkits, guides, and practical resources • Serve as a first-line resource for inquiries related to practice management, technology, workflows, professionalism, and AILA resources • Draft, edit, maintain, publish, update, and archive website content and educational materials • Coordinate contributors and collaborate with staff and volunteer experts to create accessible member resources • Organize, bundle, maintain, and repurpose content for lawyers, paralegals, and legal teams • Lead workflow documentation, process mapping, standard operating procedures, and systems improvement • Maintain program databases, tracking systems, templates, resource inventories, and data-entry standards • Implement technology and process redesign to improve efficiency, member experience, program consistency, and knowledge sharing • Research and support new programs, services, partnerships, sponsorships, grants, and other growth opportunities • Provide additional member-service, research, content, program, and project support as assigned

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and relevant work experience • 3–5 years of experience in an immigration law firm, immigration legal services organization, legal operations, association program, or related setting • Immigration paralegal experience strongly preferred • Paralegal certificate or equivalent practical experience preferred • Working knowledge of immigration law practice, law firm workflows, and the roles of attorneys, paralegals, and legal staff • Ability to respond to member or client inquiries, identify underlying needs, and recognize matters requiring escalation • Strong writing, editing, research, organization, project management, and relationship-building skills • Experience with Microsoft 365 • Comfort learning project-management, content management, database, analytics, and artificial intelligence tools • Ability to work effectively in a remote environment, including extended periods at a computer workstation, virtual meetings, and regular communication with colleagues and external stakeholders • Ability to occasionally lift or move materials up to 25 pounds • Resume and cover letter required • Must be authorized to work in the United States without employer sponsorship • Participation in the AILA Annual Conference each June is required • Ability to travel occasionally, including possible overnight or weekend stays and domestic or international travel

🏖️ Benefits

• Medical, dental, and vision insurance • Employee assistance program • 401(k) retirement savings plan with matching contributions after 3 months of employment • Generous paid time off • Paid parental leave • Professional development opportunities • Employer-paid life insurance • Employer-paid disability benefits • Fully remote work arrangement • Occasional travel opportunities and organizational activities

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