Renewals Specialist

Job not on LinkedIn

🔥 39 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $90k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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AIQ

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🤖 Artificial Intelligence

⚡ Energy

Artificial Intelligence • Energy

AIQ is an AI pioneer focused on transforming the energy sector through cutting-edge artificial intelligence solutions. Based in the UAE, AIQ is a joint venture between Presight and ADNOC, aiming to drive innovation and support the UAE's goal to become a global AI hub. The company develops advanced AI technologies, such as ENERGYai, to improve decision-making, sustainability, and efficiency across the energy value chain. Partnering with industry leaders like G42 and Microsoft, AIQ addresses challenges in the energy sector, enhancing operational performance and enabling digital transformation, decarbonization, and sustainability efforts.

📋 Description

• Own renewals end to end for an assigned book of accounts • Initiate outreach 90–120 days before term end • Prepare quotes and drive contracts to on-time signature • Build relationships beyond day-to-day contacts and reach decision makers and economic buyers • Negotiate pricing adjustments, multi-year agreements, and renewal terms within approved guidelines • Spot renewal risk through customer data, usage trends, and stakeholder signals • Build and execute churn save plans • Maintain the HubSpot pipeline weekly, including stages, close dates, and risk notes • Identify upsell and expansion opportunities during the renewal window • Coordinate with Finance and Billing on invoicing, payment, and contract questions • Track renewal rate, net and gross revenue retention, and churn reasons • Share renewal insights with Customer Success leadership • Help shape AIQ’s renewal process through templates, automation, and documentation • Partner with Customer Success, Partnerships, Sales, and Finance

🎯 Requirements

• 3–5+ years of experience in a dedicated SaaS renewals role, such as Renewal Specialist or Renewals Manager • Direct ownership of a renewal book and retention targets • Strong negotiation skills, including closing renewals, pricing increases, and multi-year agreements while protecting revenue • Proven churn mitigation experience, including identifying at-risk accounts early and turning them around • Ability to multithread across customer organizations and reach decision makers who own the renewal • Experience managing a high volume of accounts and contracts with strong accuracy and attention to detail • Hands-on experience using a CRM to manage pipeline and forecast renewals • Clear, confident communication, including explaining pricing and contract terms in plain language • Solid understanding of SaaS subscription models and retention metrics (GRR, NRR, churn) • Quiet, professional workspace • Secure (non-public) and reliable high-speed internet connection • Ability to be on camera for team and customer meetings

🏖️ Benefits

• Medical, dental, and vision coverage • 401(k) details • Flexible Time Off • Paid Parental Leave • Home office stipend • Company-provided computer • Recognition program • Fully remote role • Remote-first culture with a team spread across 15+ states

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