Forward Deployed UX Researcher

Job not on LinkedIn

🔥 0 minutes ago

🏄 California, Pennsylvania, +1 more states – Remote

🏄 California – Remote 🔔 Pennsylvania – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 UX Researcher

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Air

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

☁️ SaaS

📱 Media

📣 Marketing

💰 $35M Series B - Air on 2025-01

SaaS • Media • Marketing

Air is an AI-native creative operations and digital asset management (DAM) platform that helps teams organize, find, edit, approve, and multiply creative assets at scale. It combines conversational search, auto-tagging/creative intelligence, AI design and bulk editing (Canvas), reviews & approvals, workflow and brand management, integrations and enterprise security to centralize creative libraries and accelerate content production across channels. Air targets marketing, media, agencies, retail/e‑commerce and product teams seeking faster creative workflows and data-driven asset performance.

📋 Description

• Embed directly with customers in the field to understand their mission and how they evaluate continuous readiness • Understand end-users’ jobs, problems, needs, and friction to achieve their goals • Turn research understanding into product direction • Work with forward-deployed engineers and data scientists to design and develop AI-native solutions • Own discovery work end-to-end, from framing questions to delivering insights that direct product delivery • Scope research, frame hypotheses, and translate findings into 0-to-1 product initiatives and prototypes • Conduct contextual inquiry, interviews, usability sessions, and concept tests against working prototypes • Assess, prioritize, and help correct important gaps in solutions under development • Synthesize findings quickly, share insights early, and iterate • Collaborate with platform researchers, designers, and product managers to distinguish customer-specific needs from core product requirements

🎯 Requirements

• U.S. Citizenship is required • Bachelor’s degree in Human-Computer Interaction, Psychology, Design, a related field, or equivalent practical experience • Worked in a startup or entrepreneurial environment • Experience conducting applied UX or product research in a professional setting, including planning studies and synthesizing findings independently • Strong command of qualitative methods (interviews, contextual inquiry, usability testing) and comfort with mixed-methods work • Ability to work independently with minimal supervision and a strong desire to work in a challenging, fast-paced environment • Excellent communication skills—able to tell a clear, compelling story with research and influence cross-functional partners • Experience in AIND to generate prototypes and validate • A current U.S. security clearance, or the ability to obtain one with Air’s sponsorship (desired) • Experience researching complex, domain-heavy, or enterprise software, ideally in defense, government, or other regulated settings (desired) • Experience working within the boundaries of a federally accredited software environment (desired) • Experience in a customer-facing, consulting, or embedded role (desired)

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