User Experience, UX Researcher

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 UX Researcher

Where this job comes from

Posted on Vaultes's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Vaultes

Vaultes

51 - 200 employees

🔒 Cybersecurity

💼 Consulting

Cybersecurity • Consulting

Vaultes is a Veteran Owned Small Business (VOSB) specializing in cyber security solutions. From their headquarters in Northern Virginia, Vaultes provides superior solutions to both federal and commercial clients by leveraging their technical expertise, trusted methodologies, and specialized training.

📋 Description

• Conduct discovery activities, including stakeholder interviews, customer touchpoint analysis, task analysis, and conceptual modeling • Conduct generative research, including observational studies, customer interviews, usability testing, and needs analysis • Create empathy maps, personas, storyboards, journey maps, experience maps, and service blueprints • Communicate research findings, insights, implications, and conceptual ideas verbally and visually • Plan and facilitate collaborative analysis and synthesis sessions • Collaborate with a cross-functional team to ensure customer goals are met • Research user needs and system enhancements • Plan, recruit, and facilitate research and testing • Analyze and synthesize research and testing results to provide recommendations • Identify patterns and gaps and work with the team to implement changes • Create research plans, usability test plans, scripts, findings, and other evaluative research artifacts • Perform other responsibilities as assigned

🎯 Requirements

• Must be a US Citizen • Able to pass and maintain at minimum a Public Trust Clearance • Bachelor’s degree or commensurate work experience • 4+ years of experience in UX, CX, service design, product design, or commensurate work experience • Professional experience conducting user research from planning through execution and translation into actionable insights • Strong understanding of human-centered design strategies, methods, and approaches, and how to apply them • Capable of operating a computer and other office productivity machinery • Able to frequently communicate with co-workers, management, and customers

🏖️ Benefits

• Paid time off • Paid holidays • Work-from-home opportunities • 401k with matching incentive • Medical/dental/vision benefits • Company provided life insurance • Company provided short-term disability

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