Senior Product Manager, Product Design, User Research

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $160k - $180k / year

⏰ Full Time

🟠 Senior

🔬 UX Researcher

👻 Ghost score 0%

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Strategic Education, Inc

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

📚 Education

🤝 B2B

🏢 Enterprise

Education • B2B • Enterprise

Strategic Education, Inc. is a leader in creating innovative and career-relevant learning experiences designed to prepare learners for the workforce. With over 130 years of experience, the company partners with more than 1,300 employers across the U. S. and educates over 100,000 students globally. Strategic Education offers customized workforce solutions ranging from tuition assistance to accredited degree courses, non-degree skill pathways, and coding schools. It has a strong focus on addressing evolving skills gaps and fostering employee career growth through dynamic learning environments. The company operates reputable institutions like Strayer University, Capella University, and the Jack Welch Management Institute, among others, emphasizing the importance of education in driving economic mobility and empowering individuals.

📋 Description

• Define and lead the multi-year product strategy for Sophia Learning’s online learning platform user experience • Establish and lead continuous discovery and user research through interviews, usability testing, surveys, and journey mapping • Synthesize research, behavioral data, and market signals into problem statements, personas, and prioritized opportunities • Guide the AI product vision and roadmap across multiple product areas • Lead initiatives embedding machine learning, natural language processing, and generative AI into Sophia Learning applications • Advise executive leadership by translating research insights and technical opportunities into business value • Establish design best practices and design review mechanisms • Own end-to-end learner, partner, and administrative experiences • Create flows, wireframes, and high-fidelity designs and partner with Engineering to bring design intent to production • Oversee delivery of a scalable, governed, AI-ready design system • Partner with Engineering, Data/Analytics, and AI teams on UX success metrics and experimentation frameworks • Support predictive analytics, personalization, and automation • Mentor and coach Product Managers • Represent Sophia Learning as an industry thought leader in AI for online learning, ethical AI, and data-driven learning experiences

🎯 Requirements

• 6+ years of product design and/or product management experience in SaaS, data platform, or AI-driven product environments • Hands-on design experience with user flows, wireframes, and high-fidelity UI • Ownership of product outcomes for complex, cross-functional product areas • Proven ability to lead research and translate customer insight into product direction • Experience defining requirements, prioritizing a backlog, owning delivery, and producing wireframes, high-fidelity designs, and prototypes • Strong understanding of modern design and prototyping tools, component-based design systems, accessibility standards, and component lifecycle management • Experience structuring design systems for agentic development and AI coding tools • Ability to bridge technical depth and executive influence • Demonstrated success leading cross-functional AI initiatives spanning design, data engineering, product, and data science • Experience with AI governance frameworks and human-centered AI design principles • Exceptional leadership and mentoring skills • Familiarity with GCP, AWS, or Azure and modern data and AI tools • Experience with behavioral analytics and experimentation tools preferred • Demonstrated success collaborating with executive stakeholders and technical leaders required • Experience establishing or scaling a research or continuous discovery practice preferred • Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, Engineering, Data Science, Cognitive Science, Learning Science, or a related field, or equivalent work experience • Applicants must be authorized to work in the United States; visa sponsorship is not available • Must be able to travel occasionally if business needs arise • Must be able to meet critical thinking, problem-solving, and communication requirements • Must be able to work more than 40 hours per week when business needs warrant • Able to access information using a computer

🏖️ Benefits

• Medical, dental, vision, life and disability plans • Well-being incentives • Parental leave • Paid time off • Certain paid holidays • Flexible spending account (FSA) • Health savings account (HSA) • 401(k) retirement benefit • Employee Stock Purchase Plan • Tuition assistance • Entertainment and retail discounts • Overtime pay for eligible non-exempt employees • Reasonable accommodations in accordance with ADA policies