Product Manager, Community Support

🔥 10 hours ago

🇺🇸 United States – Remote

💵 $200k - $240k / year

⏰ Full Time

🟠 Senior

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

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Logo of Airbnb

Airbnb

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Develop and maintain a product vision, strategy, and roadmap for differentiated service • Synthesize feedback and translate it into product features • Develop public-facing messaging and narrative • Align product teams and cross-functional partners • Make judgments and prioritization decisions in the best interests of users • Execute efficiently to ship products and deliver impact for the business and users • Drive specific features that are part of every launch • Determine how product features are communicated to the external world • Own product success throughout the lifecycle from concept to release • Represent the user voice and collaborate with cross-functional design and engineering teams to build a differentiated service experience

🎯 Requirements

• 8+ years of product management experience • Experience creating product messaging and delivering to customers and the media • Demonstrated inbound and subject matter expertise • Ability to build compelling customer-focused stories and work with marketing and communications partners • Demonstrated track record of product leadership in a cross-functional environment • Experience building and scaling global consumer products and ecosystems • Entrepreneurial track record of taking an idea to reality and leading teams through a dynamic environment • Experience working on consumer products with a financial component • Strong ability to use data and perform business analysis to support product strategy and decisions • Ability to drive execution across teams in a fast-paced environment • Enjoyment of individual contributor product management work and staying in the details • Must live in a state where Airbnb, Inc. has a registered entity

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits eligibility • Employee Travel Credits • Remote-eligible work arrangement • Occasional work at an Airbnb office or attendance at offsites, as agreed with the manager • Reasonable accommodations throughout the recruitment process for applicants with disabilities

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