Senior Software Engineer, Community Support Engineering – Agent Core Products

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $195k - $220k / year

⏰ Full Time

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

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Logo of Airbnb

Airbnb

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Work cross-functionally with product, design, and engineering counterparts to execute product and business strategy and build novel products and features • Drive, lead, and contribute to the full development cycle, including technical design, development, test automation, experimentation, analysis, and launch • Review code and design documents and provide feedback on product specifications and mocks • Build efficient, reusable frontend web components with high quality, performance, and scalability • Design and implement server-side APIs supporting frontend requirements • Collaborate with Machine Learning and Generative AI Engineers to improve Community Support systems • Provide input on technical direction through engineering design discussions • Shape technical vision and deliver flexible, efficient, scalable solutions • Mentor junior developers

🎯 Requirements

• 6+ years of industry experience • Bachelor’s and/or Master’s degree, preferably in Computer Science, or equivalent experience • Experience architecting frontend systems and owning end-to-end features and cross-team integrations • Experience building large web applications using JavaScript/TypeScript • Experience with modern JavaScript/TypeScript libraries and tooling, such as React and GraphQL • Fluency in HTML, CSS, and related web technologies • Demonstrated excellence in accessibility, performance optimization, and paved-path client practices • Product mindset and strong communication; comfortable driving cross-organization integration with partner teams • Experience building UI for AI-driven features, including classical supervised machine learning and Generative AI • Proficiency in one or more back-end server languages, such as Java/Kotlin • Mentorship experience with junior developers • Must live in a state where Airbnb, Inc. has a registered entity

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits • Employee Travel Credits • Occasional attendance at offsites

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