Business Analyst – Telecom

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🌐 United States, India – Remote

🇺🇸 United States – Remote 🇮🇳 India – Remote

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AireSpring

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2001

Founded in 2001 with headquarters in Clearwater, FL, AireSpring is an award-winning global managed services provider and next generation aggregator specializing in Managed IT, Network Services and Unified Communications serving thousands of businesses worldwide. AireSpring provides fully managed and connected end-to-end, next-generation solutions for multi-location, enterprise customers, including Global Managed SD-WAN, Unified Communications (UCaaS), Business VoIP, SIP Trunking with Microsoft Teams integration, MPLS, Managed Security, Managed Failover, and Global Business Internet. AireSpring's solutions are offered through a diversified network of global channel partners that includes distributors, technology solutions brokers, online technology marketplaces, telecom sales agencies, managed service providers, and value-added resellers. AireSpring's services are delivered over its revolutionary nationwide IP network, or Global Private Network (GPN) with 23 PoPs worldwide providing customers with a fully integrated, end-to-end solution from a single vendor.AireSpring has received numerous industry awards for "Product of the Year,"​ "Best Telecom Deal,"​ "Best in Show,"​ and "Top Channel Program."​ AireSpring is privately held, diversified, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communications and connectivity solutions at competitive rates.

📋 Description

• Facilitate meetings and workshops with internal stakeholders to capture business requirements • Translate business needs into documented functional specifications and obtain stakeholder sign-off • Evaluate the feasibility and technical implications of business requirements • Convert functional requirements into technical documentation and support the development team • Analyze business processes to identify pain points, inefficiencies, and redundancies • Design or recommend optimized process flows aligned with business goals and industry best practices • Conduct data analysis to determine transformation requirements and support business objectives • Develop reports, dashboards, or presentations to communicate insights to stakeholders • Collaborate with IT teams to design effective and sustainable solutions • Perform high-level functional testing before User Acceptance Testing • Support business users during UAT and transition to production • Bridge business and technical teams to ensure alignment • Manage stakeholder expectations and maintain transparency on project scope, changes, and progress • Assist Project Managers with planning, timeline management, and timely milestone delivery

🎯 Requirements

• Bachelor’s degree in Business, Computer Science, Information Systems, or a related field • 3–5+ years of experience as a Business Analyst, preferably within the Telecom or Managed Services industry • Strong analytical, problem-solving, and process improvement skills • Excellent communication and documentation abilities • Proven experience working with remote teams and cross-functional stakeholders • Proficiency in Excel, PowerPoint, Visio, JIRA, Confluence, or equivalent • Knowledge of SQL or similar data querying tools is a plus • Familiarity with SDLC, Agile, or Waterfall methodologies • Experience in Telecom, ISP, or Managed Service Provider environments • Comfortable working across time zones and remote collaboration platforms • Highly organized, with the ability to manage multiple initiatives simultaneously • Strong interpersonal and negotiation skills

🏖️ Benefits

• Employees can work remotely • Fully remote capacity • Remote collaboration platforms