Senior Driver Operations Coordinator

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Airspace

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

🏭 Manufacturing

🍽️ Food & Beverage

Healthcare • Manufacturing • Food & Beverage

Airspace is a logistics platform company specializing in time-critical shipping solutions. Leveraging AI-powered routing and dispatching technology, Airspace offers an integrated service for real-time shipment tracking and delay resolution, ensuring precision, speed, and efficiency. With services ranging from next flight out and on-demand ground to charter deliveries, Airspace caters to diverse shipping needs, including specialty services for industries such as aerospace, healthcare, and life sciences. The platform is acclaimed for its transparency, unrivaled delivery speed, and operational control, helping companies save time and improve supply chain effectiveness.

📋 Description

• Coordinate interview scheduling and candidate pipeline logistics, including maintaining and updating candidate records, in partnership with Talent Acquisition Specialists • Support candidate interviews as needed, including screening calls or interview panels • Confirm new drivers’ account setup and onboarding requirements before their start date • Track and maintain driver performance metrics and department reports, flagging trends and outliers • Monitor shared email queues and route inquiries appropriately • Draft and send mass communications to drivers, including emails, text blasts, or newsletters • Organize recruiting, training, and performance documentation and enforce naming conventions • Monitor live Dedicated Driver orders and app milestones in real time, flagging discrepancies • Coordinate scheduling and documentation needs with Talent Acquisition, Onboarding & Training, and Regional Managers • Escalate documentation gaps, missed deadlines, and inconsistencies to the Manager, DD Operational Support • Maintain confidentiality when handling candidate and personnel information • Order and coordinate shipment of driver equipment • Support curriculum updates and training-gap identification • Serve as secondary owner of training/certification tracking and step into training ownership during transitions • Support onboarding and training of new Operations Coordinators • Recommend improvements to scheduling, training tracking, workflows, and documentation templates • Serve as escalation point for complex scheduling or documentation cases • Assist with reports, performance visibility tools, weekly driver pay discrepancy investigations, and Salesforce-based processes as developed

🎯 Requirements

• 3+ years of experience in an administrative, coordinator, or operations support role, ideally supporting recruiting, training, or field management functions • Strong attention to detail, particularly when managing schedules, candidate records, and performance data • Comfortable working in Salesforce (SFDC), an ATS, or an LMS, or eager to learn; prior experience with any of these is a plus • Excellent written communication skills; able to coordinate across multiple stakeholders and summarize data clearly • Reliable and self-directed, with a proactive communication style when issues arise • Able to work within a remote, cross-timezone team environment • Discreet and trustworthy when handling confidential candidate and personnel information • Comfortable juggling competing priorities across recruiting, training, and performance support • Demonstrated ability to manage a higher volume or more complex caseload with minimal oversight • Experience mentoring or supporting the ramp-up of junior team members • Track record of identifying and improving administrative processes, scheduling workflows, or documentation systems • Comfortable acting as an escalation point and exercising independent judgment on ambiguous cases

🏖️ Benefits

• 10% Bonus • High-quality health, dental, and vision plan options • Open PTO • 401K with company match • Professional learning and training reimbursements