
501 - 1000 employees
Founded 1982
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
AIS (Applied Information Sciences) is a mission-focused and outcome-oriented organization that specializes in AI and automation, cloud adoption, application innovation, and data and analytics. As a leading Microsoft partner, AIS helps transform businesses and solve complex problems with its expertise in cloud solutions, infrastructure, and application development. They cater to various industries, including commercial, financial services and insurance, healthcare and life sciences, energy and utilities, and government sectors. With their advanced data solutions and cloud capabilities, AIS guides businesses in their digital transformation journeys while improving productivity and unlocking new opportunities for growth.
🔥 0 minutes ago
⚔️ Virginia – Remote
💵 $68k - $104k / year
⏰ Full Time
🟢 Junior
🌐 Network Operations
🚫👨🎓 No degree required
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501 - 1000 employees
Founded 1982
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
AIS (Applied Information Sciences) is a mission-focused and outcome-oriented organization that specializes in AI and automation, cloud adoption, application innovation, and data and analytics. As a leading Microsoft partner, AIS helps transform businesses and solve complex problems with its expertise in cloud solutions, infrastructure, and application development. They cater to various industries, including commercial, financial services and insurance, healthcare and life sciences, energy and utilities, and government sectors. With their advanced data solutions and cloud capabilities, AIS guides businesses in their digital transformation journeys while improving productivity and unlocking new opportunities for growth.
• Monitor security and infrastructure dashboards, alerts, and queues across Azure and Microsoft 365 environments • Perform first-level triage, analysis, and response for security alerts and infrastructure incidents • Document findings and escalate complex issues to senior engineers • Track, record, and update incidents and service requests in the ticketing system • Respond to spam, phishing, malware, and suspicious activity using established runbooks and procedures • Assist with monitoring configuration, alert tuning, backup verification, and patch execution and validation • Follow playbooks, runbooks, and standard operating procedures • Keep documentation current and accurate • Communicate incident status to teammates and, when directed, clients • Participate in shift coverage and an on-call rotation to maintain 24/7 operational SLAs • Build knowledge of client environments, security tooling, and cloud operations best practices
• 0–2 years of experience in IT, security operations, network operations, or a related technical support role • Foundational understanding of networking, Windows, and SaaS, PaaS, and IaaS cloud concepts • Familiarity with alerts, incidents, malware, and phishing • Strong analytical and problem-solving skills with close attention to detail • Excellent written and verbal communication skills • Willingness to work assigned shifts and participate in an on-call rotation • U.S. citizenship • Ability to pass client background checks • Preferred: Hands-on exposure to Microsoft Azure and Microsoft 365 administration • Preferred: Familiarity with Microsoft Sentinel and the Microsoft Defender suite • Preferred: Familiarity with Azure Monitor, Azure Automation, Azure Backup, and Azure Security Center • Preferred: Basic scripting exposure such as PowerShell or KQL • Preferred: Entry-level Microsoft certifications such as AZ-900, SC-900, or MS-900 • Preferred: Experience in a managed services or 24/7 operations environment
• Employee Ownership • Access to resources, training, and mentorship • Inclusive culture • Mission-driven work • Competitive Salaries • Qualified Overtime • Paid Time Off (PTO) • Flexible Holiday Leave (88 hours per year) • Parental Leave • Immediate Healthcare: Medical, Dental, Vision, and Life Insurance • Employee Stock Ownership Plan (ESOP) • 401(k) Retirement Plan (5% match on base compensation, immediate 100% vesting) • Tuition Reimbursement & Learning Allowance • Referral Bonus Program (up to $5k)
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