Field Service Engineer II

🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $120k - $140k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Alamar Biosciences, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

🧬 Biotechnology

🔬 Science

💰 $80M Series B on 2021-09

Biotechnology • Science

Alamar Biosciences, Inc. is a leading proteomics company that empowers researchers to explore the proteome with unprecedented precision and depth. Utilizing cutting-edge NULISA technology, Alamar provides highly sensitive and dynamic solutions for detecting protein biomarkers in liquid biopsy specimens. Their mission is to advance precision proteomics and enable the earliest detection of diseases, facilitating personalized medicine and earlier disease diagnosis. Collaborating with institutions like The Michael J. Fox Foundation, Alamar Biosciences focuses on developing and validating biomarkers for Alzheimer's, Parkinson's, and other diseases. With a commercial presence in the APAC region, the company supports translational scientists in their biomarker discovery and validation journeys with innovative and automated workflows such as the ARGO HT System.

📋 Description

• Install, perform planned and corrective maintenance on, and upgrade Alamar’s ARGO platform in customer facilities • Provide remote and on-site customer support primarily in the western US • Initiate and cultivate positive relationships with customers and colleagues • Address customer requests rapidly and document them in the CRM system • Collaborate with colleagues to provide comprehensive solutions to customer-facing issues • Provide Voice of Customer insights to inform product improvements • Create and refine scalable customer support processes for future growth

🎯 Requirements

• Positive “can do” attitude a must • Adaptable self-motivated person with an attention to detail • Bachelor’s degree or equivalent in related field + 2 years of field based experience • Exceptional ability to communicate across all organizational levels • Pragmatic thinker with a clear and effective approach to problem-solving • Outstanding written, verbal, and presentation skills, capable of conveying complex information with clarity • Strong orientation towards process improvement, adept problem-solving skills, and unwavering commitment to quality • Desire, ability, and willingness to travel from your home location to customer sites throughout Western US and beyond when needed, with possibility of some global travel • Authorization to work in the United States confirmed through E-Verify

🏖️ Benefits

• Bonus • Equity • Benefits

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