Defined Benefits Client Specialist

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $40k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Alight Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏢 Enterprise

👥 HR Tech

☁️ SaaS

Enterprise • HR Tech • SaaS

Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.

📋 Description

• utilizing problem-solving and analytical skills to address client challenges while collaborating with a global team virtually • delivering high-quality outcomes that meet client expectations • gaining expertise in Defined Benefit plans • understanding internal systems • integrating into Alight's culture • learning about DB through client interactions and requirements • being accountable for end to end client delivery through following established processes and working in a collaborative environment • applying plan provisions and best practices to complex participant benefit issues • using developed understanding of Defined Benefits to interpret client’s requirements • researching complex participant benefit issues and recommend solutions by analyzing fact patterns and apply provisions • participating in planning and supporting client acceptance and implementation testing • consulting and coordinating with customer care colleagues

🎯 Requirements

• Be a logical and mathematical thinker who enjoys structure and rules but also has a desire to think outside the box and improve process efficiency • Demonstrate analytical abilities – attention to detail and working with complex data • Be a self-starter with a curious mindset that asks questions and strives to see bigger picture • Possess ability to learn through formal and on the job training • Have the ability to organize and prioritize work and adjust to change efficiently and thoughtfully • Able to effectively communicate both verbally and in writing.

🏖️ Benefits

• health, dental and vision coverages starting Day One • wellbeing programs • retirement plans with contribution matching • generous time off • parental leave • continuing education • career growth opportunities