Manager, Salesforce Product Owner

Job not on LinkedIn

🔥 6 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👷 Salesforce Administrator

👻 Ghost score 10%

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Alliant Insurance Services

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1925

🛡️ Insurance

🤝 B2B

💼 Consulting

💰 $690M Debt Financing - Alliant Insurance Services on 2019-10

Insurance • B2B • Consulting

Alliant Insurance Services is a leading insurance broker and risk-management firm that provides property & casualty, employee benefits, reinsurance, claims assistance, underwriting, and industry-specific risk solutions. The company offers consulting and customized services across sectors such as healthcare, energy, transportation, real estate & hospitality, public entities, and more, and is ranked among the largest insurance brokers in the U. S. (noted as the #4 largest U. S. broker and the largest privately owned broker). Alliant emphasizes risk management, benefits consulting, disaster response, and specialty solutions for commercial clients.

📋 Description

• Serve as the senior role and primary functional point of contact for Salesforce initiatives • Manage the product backlog and prioritize work based on business value, strategic objectives, stakeholder needs, and steering committee alignment • Gather requirements and shape Salesforce vision, strategy, roadmap, and adoption plan with executives and business stakeholders • Identify opportunities to improve CRM products, Producer experience, productivity, Salesforce adoption, and Opportunity velocity and close rate • Own and coordinate product and program execution, including roadmap sequencing, delivery planning, dependencies, risks, milestones, communications, and business readiness • Provide Product Owner direction for Agile ceremonies and sprint planning, reviews, retrospectives, and continuous delivery improvement • Partner with developers, administrators, architects, DevSecOps, and technical delivery teams to ensure compliant, high-quality solutions • Review and approve solution designs from a business and product perspective • Lead UAT, business readiness, stakeholder feedback, defect prioritization, and business acceptance activities • Provide leadership and governance for QA, test strategy, regression coverage, release quality, and defect management • Monitor and report KPIs and outcome measures focused on adoption, productivity, satisfaction, and engagement • Foster continuous improvement and innovation within the CRM Product Group • Directly manage a multidisciplinary team of Project Managers, Scrum Masters, Salesforce Solution Architects, Business Architects, and QA professionals • Handle recruiting, hiring, onboarding, goal setting, performance management, compensation and promotion recommendations, career development, succession planning, and engagement • Manage team capacity, resource allocation, supplemental resources, and vendor performance • Present Salesforce strategy, roadmap, delivery status, risks, and recommendations to senior leadership • Act as functional delivery counterpart to the technical delivery organization and foster cross-functional collaboration

🎯 Requirements

• Bachelor’s degree in Business Administration, Information Technology, or a related field; or an equivalent combination of education and experience • Five (5) or more years of experience in Salesforce product ownership, product management, program management, or a similar platform leadership role • Four (4) or more years of experience managing product backlogs and leading Agile development teams • Three (3) or more years of direct people-management experience • One (1) or more years of experience working as a member of a SAFe Agile Release Train or comparable scaled Agile delivery model • Five (5) or more years of direct people-management experience in a product, program, architecture, quality assurance, or technology delivery environment • Four (4) or more years of experience in the insurance industry • Salesforce Certified Business Analyst • Salesforce Certified Sales Cloud Consultant • Salesforce Certified Administrator • Salesforce Certified Platform App Builder • Strong understanding of Salesforce capabilities, including Sales Cloud, Service Cloud, Data Cloud, and Lightning Experience • Strong understanding of Agile methodologies and frameworks, including Scrum, Kanban, and SAFe • Advanced knowledge of product, program, and project management, roadmap planning, backlog management, release planning, and adoption practices • Proficiency in Microsoft Office products • Strong analytical, stakeholder-management, communication, collaboration, leadership, and people-management skills • Ability to coordinate multi-year product roadmaps and translate strategic objectives into executable plans and measurable outcomes • Ability to evaluate and approve solution designs from a business and product perspective • Ability to oversee quality assurance and UAT activities • Ability to present effectively to senior leadership using product, customer, adoption, and performance data