Bodily Injury Associate Manager

Job not on LinkedIn

🔥 2 minutes ago

🏄 California, Colorado, +3 more states – Remote

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💵 $80k - $124.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Allstate

Allstate

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Lead a team of Bodily Injury Claims Adjusters handling non-attorney represented auto casualty claims • Drive operational excellence and foster a customer-focused culture while maintaining compliance with company standards and state regulations • Coach and develop team members • Ensure quality claim outcomes and balance customer experience, claim quality, and financial stewardship • Participate frequently in special projects as a subject matter expert • Manage and oversee vendor performance • Oversee responses to highly complex arbitration contentions • Oversee negotiation of highly complex claim settlements • Oversee resolution of highly complex customer conflicts or issues • Analyze unit reports and support achievement of business unit objectives • Define, analyze, and track department, section, and/or unit measures • Review employee work quality and customer interactions through ride-alongs, sit-alongs, and file reviews • Supervise employees

🎯 Requirements

• Experienced background in bodily injury claims leadership • Demonstrated success managing performance • Ability to balance customer experience, claim quality, and financial stewardship • Ability to navigate complex claim scenarios • Ability to build strong partnerships and inspire team performance • Claims Processing • Conflict Management • Employee Supervision • Negotiation • Supervisory experience/duties • Required Monday-Friday schedule, 8:00 AM-5:00 PM PST • Authorization to work in the United States; the company does not sponsor individuals for work visas • Dedicated, private workspace free from distractions when working from home • Appropriate desk and seating when working from home • Reliable internet with minimum speeds of 50 MB download and 5 MB upload

🏖️ Benefits

• Incentive pay (commission, bonus, etc.) if applicable • Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs • Equal Opportunity employment environment • Work-from-home arrangement for eligible employees

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