Digital Product Manager – Voice & Communications Platform

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $110k - $181k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 2%

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Logo of Allstate

Allstate

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Support delivery and lifecycle management of voice and communication products and capabilities • Partner with business stakeholders to understand customer and operational needs and translate them into product requirements • Participate in discovery activities, process analysis, user research, and testing • Work with engineering teams and technology partners to define and prioritize product backlog items • Manage integrations between conversational AI and enterprise platforms, applications, and workflows • Author, refine, test, and accept user stories and requirements • Use customer feedback, operational metrics, and business data to inform prioritization and improve outcomes • Identify risks, dependencies, and opportunities and communicate them to stakeholders • Support roadmap execution and delivery planning • Collaborate with vendors and third-party partners to deliver capabilities effectively • Help modernize customer and employee communications through conversational AI and related technologies

🎯 Requirements

• Approximately 3–5 years of experience in Product Management • Experience working in a technology development environment with Agile teams • Ability to translate business needs into product requirements and priorities • Experience supporting cross-functional initiatives involving multiple stakeholders • Bachelor's degree or equivalent experience • Experience with system integrations, platform implementations, or enterprise technology solutions • Strong communication skills and ability to work with business and technical teams • Ability to use data, customer insights, and stakeholder feedback to support decisions • Background investigation required • Must have a dedicated, private workspace free from distractions • Reliable internet with minimum speeds of 50 MB download and 5 MB upload • Allstate generally does not sponsor individuals for employment-based visas for this position

🏖️ Benefits

• Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs • Work-from-home arrangement

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