Instructional Designer, Casualty Claims

🔥 1 hour ago

🏈 Alabama, Arizona, +40 more states – Remote

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💵 $56k - $93.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

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👻 Ghost score 2%

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Logo of Allstate

Allstate

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Support the design and delivery of Casualty Injury College to build adjuster capability • Design and deliver learning that strengthens claim judgment, evaluation accuracy, negotiation strategy, and customer communication • Create practice-based, real-world learning experiences to improve quality, cycle time, and customer satisfaction • Coach and support learners and designers through learning exercises • Maintain the catalog of offerings and recommend content for business-unit and enterprise needs • Coordinate initial setup of classes and learning initiatives • Measure learning effectiveness and recommend improvements to learner understanding • Design and deliver learning offerings aligned with business and enterprise strategy as part of an agile team • Support talent management practices within learning offerings • Build and maintain relationships with business partners, clients, and cross-functional teams • Drive adoption of a skills-based culture through learning design and delivery • Participate in audits and quality reviews of learning systems • No supervisory duties

🎯 Requirements

• Casualty claims expertise • Strong knowledge of evaluation accuracy and exposure recognition • Strong knowledge of medical literacy and causation • Strong knowledge of demand handling and negotiation strategy • Strong knowledge of litigation fundamentals, discovery, and settlement strategy • Strong knowledge of desk and pending management • Experience designing blended learning solutions, including ILT, VILT, simulations, job aids, and assessments • Ability to deliver engaging, interactive instructor-led and virtual training sessions • Ability to design and facilitate end-to-end claim simulations and applied learning experiences • Ability to provide actionable coaching and feedback • Ability to use data and feedback to evaluate and improve learning outcomes • Background investigation required • Generally does not sponsor individuals for employment-based visas for this position • Dedicated, private workspace free from distractions when working from home • Reliable internet with minimum speeds of 50 MB download and 5 MB upload

🏖️ Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs • Remote work arrangement

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