Licensed P&C Customer Service Representative

🔥 1 minute ago

🏈 Alabama, Arizona, +37 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $19 - $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Allstate

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Handle customer inquiries via calls, emails, and chats, including escalations • Provide policy servicing, billing assistance, coverage information, and policy changes • Input and track information in appropriate databases • Collaborate with other areas to identify, analyze, and improve processes • Engage, inspire, educate, and mentor new hires and incumbents • Identify process improvement opportunities • Liaise with other departments when follow-up is required to meet customer needs • Initiate, execute, communicate, and document projects as needed • Resolve complex questions and concerns and refer other inquiries to appropriate areas • Attend paid training Monday through Friday during business hours between 8:00 AM and 6:00 PM EST • Work Monday through Friday after training, scheduled between 8:00 AM and 8:00 PM EST

🎯 Requirements

• Active Property & Casualty (P&C) or Personal Lines insurance license required • Passion for helping customers and delivering exceptional service • Strong verbal and written communication skills • Ability to navigate complex customer questions and identify solutions • Attention to detail and accuracy when documenting customer interactions • Ability to manage multiple priorities in a fast-paced environment • Collaborative mindset and commitment to continuous learning • Background investigation required • Must have a dedicated, private home workspace free from distractions with appropriate desk and seating • Reliable internet with minimum speeds of 50 MB download and 5 MB upload • Allstate generally does not sponsor individuals for employment-based visas for this position

🏖️ Benefits

• Paid training (8 weeks) • Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement for employees eligible to work from home • Professional growth and continuous learning opportunities