Material Damage Telephone Claim Representative

Job not on LinkedIn

🔥 13 hours ago

🐊 Florida – Remote

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💵 $50k - $104.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Logo of Allstate

Allstate

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Investigate and confirm facts of loss for basic to advanced automobile accidents • Determine coverage, liability, and damages • Adjust and negotiate claims within limit of authority • Investigate and resolve auto claims from first notice of loss through resolution • Assess damages and identify subrogation opportunities • Negotiate claim settlements within authority limits • Partner with assigned fraud or subrogation representatives to achieve the best outcome • Recognize and identify vehicle body parts and other potential property damage • Identify customer needs and provide appropriate customer service • Determine subrogation or fraud potential and how to handle it • Apply intermediate understanding of company and industry insurance policies • Handle all aspects of auto claims investigation, including coverage, damages, and subrogation, with discretion and independence • No supervisory duties

🎯 Requirements

• Auto claims or insurance claims handling experience • Customer service experience in a fast-paced environment • Experience investigating coverage, damages, and liability • Ability to manage multiple priorities and deadlines simultaneously • Strong verbal and written communication skills • Subrogation and fraud identification experience preferred • Ability to independently manage claims from first notice of loss through resolution • Candidates must possess authorization to work in the United States • Must have a dedicated, private workspace free from distractions when working from home • Appropriate desk and seating for home working • Reliable internet with minimum speeds of 50 MB download and 5 MB upload • No work visa sponsorship

🏖️ Benefits

• Fully remote work • Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs • Incentive pay (i.e. commission, bonus, etc.) if applicable

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