Patient Scheduling Representative

🔥 12 hours ago

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Northern Arizona Healthcare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1936

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Northern Arizona Healthcare is a comprehensive healthcare organization dedicated to improving health and healing people in the community. It offers a range of services including emergency care, specialty care, and surgical programs, such as a robust bariatric surgery initiative. The organization also features primary care clinics, health education programs, and community involvement initiatives to promote overall wellness and health awareness.

📋 Description

• Verify and collect patient demographic and insurance information through direct data entry into the electronic medical record during scheduling and referrals • Conduct face-to-face or inbound/outbound telephone interviews with patients or authorized representatives • Accurately document discussions and referral/scheduling activities in the encounter, schedule book, and patient chart • Navigate web-based products and system applications for registration and scheduling • Identify patients and enter clinical, demographic, and insurance information for registration or appointment booking • Explain scheduled procedures and necessary patient instructions • Document patient visit activities, provider contacts, orders, insurance verification, financial education, and payments • Explain legal forms and obtain required patient or authorized-party signatures • Select insurance carriers and document eligibility, benefits, and authorization requirements • Secure and document insurance authorizations and perform required notifications • Educate patients about insurance eligibility, coverage, and financial assistance programs • Collect patient financial liabilities and perform payment entry and cash reconciliation • Perform PBX switchboard functions, answer and route calls, page codes and fire alarms, and handle assigned call volumes • Support clinical departments with registration, scheduling, patient account data entry, provider order requirements, insurance coverage, and financial assistance questions • Report safety incidents through the Midas/RDE tool, attend safety training, and monitor workplace safety • Comply with applicable regulations, statutes, company policies, certifications, licenses, mandatory modules, and job-specific training

🎯 Requirements

• High School Diploma or GED- Required • Basic level of computer skills including keyboarding of 25 - 35 word per minute- Preferred • 1 year of call center or customer service experience, or 1 year of experience in a medical facility- Preferred • Proficiency in Microsoft Applications (Excel, Word, PowerPoint)- Preferred • Understanding of computers and competence in using computers and basic software programs • Ability to navigate web-based products or system applications required for registration or scheduling • Basic understanding of EMTALA and HIPAA-Privacy Patient Confidentiality regulations • Basic knowledge of CPT, ICD10 diagnosis coding documentation • Basic knowledge of Medicare, AHCCCS/Medicaid, Workers Comp and other commercial payer requirements • Must reside in Arizona

🏖️ Benefits

• Regular full-time employment • Remote work for Arizona residents