Field Service Representative

🔥 16 hours ago

🐊 Florida, Illinois, +2 more states – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Motorola Solutions

Motorola Solutions

10,000+ employees

Founded 1928

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

📋 Description

• Provide customer technical support for Applied Technology products • Work with engineering teams to gain expertise on the products • Participate in customer briefings and conduct product demonstrations • Provide training on Applied Technology products for existing and potential customers • Support tradeshows and product evaluation events • Provide test/trial support of products in development and provide early feedback • Interpret customer needs into new features and product offerings through collaboration with business and engineering teams • Develop and nurture relationships to promote Applied Technology products and capabilities to new government customers • Partner with Business Development to create capture strategies to grow the business • Provide valuable customer feedback to drive the roadmap of future products

🎯 Requirements

• Active Secret clearance preferred • Experience working within the Department of Defense, Military branches or civilian government roles • Must have strong knowledge of cellular, Wi-Fi, and push-to-talk technologies with applicable field SIGINT and/or EW experience • Must have exceptional interpersonal skills and be comfortable interacting with individuals and diverse groups of people within the customer organization and Applied Technology • Possess strong verbal communications and ability to build professional working relationships • Ability to interpret customer needs into product requirements • Field experience with SIGINT and/or EW products a plus • Bachelor’s degree or equivalent experience with 10+ years experience • Must have substantial knowledge of the U.S. defense industry (military and/or civilian) • Must be able to travel on a frequent basis (5-15 days per month) • Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract • Some contracts may have higher-level clearance requirements

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave

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