Senior UX Designer

🕒 Yesterday

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $80k - $136.6k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Allstate

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Design and enhance user experiences across engineering platforms, enterprise technology products, and developer-facing tools • Conduct UX reviews and provide recommendations to improve usability, productivity, and adoption • Create workflows, wireframes, prototypes, and experience concepts that simplify complex technical processes • Facilitate customer interviews, discovery sessions, journey mapping workshops, and service design activities • Analyze Voice of Customer feedback, experience metrics, and user research findings to identify improvement opportunities • Translate customer insights into design recommendations and product enhancements • Partner with Product, Engineering, Customer Success, and UX stakeholders to prioritize experience improvements • Support implementation through design handoff, usability testing, and collaboration with delivery teams • Identify usability gaps, friction points, and opportunities to improve end-to-end user journeys • Contribute to experience strategy, governance, UX best practices, and measurement of user experience success

🎯 Requirements

• 5+ years of experience in UX design, product design, service design, or related disciplines • Experience designing complex enterprise applications, engineering tools, or platform products • Strong UX research, usability testing, and customer-centered design skills • Experience facilitating workshops, journey mapping sessions, or service design initiatives • Ability to synthesize customer feedback and translate insights into actionable recommendations • Strong problem-solving skills with the ability to simplify complex workflows and user experiences • Ability to work independently across multiple products, priorities, and stakeholder groups • Strong communication and collaboration skills with technical and non-technical audiences • Ability to balance strategic thinking with hands-on design execution in a fast-paced environment • Experience with Developer Experience (DevEx) platforms and engineering productivity tools • Experience supporting cloud, infrastructure, API, security, or developer platform products • Experience designing AI-assisted workflows, copilots, or intelligent user experiences • Experience partnering with Customer Success, Voice of Customer, or Product Operations teams • Familiarity with NPS, customer satisfaction, adoption metrics, and experience measurement frameworks • Experience using Mural or similar facilitation and collaboration tools • Knowledge of service design methodologies and customer journey frameworks • Interest in emerging technologies, AI-enabled development tools, and design-to-code workflows • Successful completion of a background investigation • Reliable internet with minimum speeds of 50 MB download and 5 MB upload • Dedicated, private workspace free from distractions, with appropriate desk and seating when working from home

🏖️ Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs