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SIU Field Investigator

🔥 0 minutes ago

⚜️ Louisiana, Mississippi – Remote

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đź’µ $62.1k - $104.1k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

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Logo of Allstate

Allstate

10,000+ employees

Founded 1931

đź’Ľ Consulting

📦 Logistics

🛡️ Insurance

đź’° Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

đź“‹ Description

• Investigate suspected insurance fraud and conduct detailed case reviews • Handle complex Auto Bodily Injury fraud investigations, including staged accidents, claim misrepresentation, and organized fraud schemes • Support Homeowners claims investigations, including roof, wind, flood, and other weather-related losses • Enter SIU claim data into multiple SIU systems • Review investigations with fraud outcomes to validate whether denial is appropriate • Update files with investigation outcomes and return files to MCO for further handling when fraud is not established or evidence is insufficient • Conduct complex online data searches, research, and evaluation • Conduct complex site inspections at body shops, medical clinics, loss locations, and similar sites • Conduct scene investigations and surveillance as needed • Validate information obtained through investigations and follow up on possible leads • Summarize documents and enter claim-system notes documenting evaluations and decisions • Use analytic tools and SIU field intelligence to identify complex claims and support fraud and damages evidence • Research and respond to complex customer communications, concerns, conflicts, and issues

🎯 Requirements

• Experienced SIU Investigator with several years of Special Investigations Unit experience at an insurance carrier • Strong foundation in claims handling • Strong analytical and investigative skills • Excellent judgment • Ability to manage high-impact cases from start to finish • Experience with Auto Bodily Injury investigations • Experience supporting Homeowners claims, including roof, wind, and flood damage investigations • Critical thinking • Decision making • Evidence gathering • Fraud investigations • Insurance claims knowledge • Insurance fraud investigation skills • Investigative skills • Candidates must possess authorization to work in the United States • Applicants with an active insurance license must terminate all existing appointments before onboarding and cannot hold outside appointments during employment • Applicants with a resident producer license seeking an adjuster role must surrender that license when instructed • Work-from-home setup requires a dedicated private workspace, appropriate desk and seating, and reliable internet with minimum speeds of 50 MB download and 5 MB upload

🏖️ Benefits

• Allstate comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement for employees eligible to work from home • Remote work arrangement • Equal Opportunity employment environment • Workplace accommodation assistance

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