Account Manager, TMT

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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AlphaSense

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Debt Financing on 2022-06

Consulting • Healthcare • Marketing

AlphaSense is a market intelligence and search platform that empowers companies to unlock critical insights across an extensive universe of public and private content, including company filings, broker research, expert calls, and market trends. Its AI-driven technology affords users the ability to conduct comprehensive due diligence with speed and accuracy, reducing uncertainty and blind spots in decision-making. Trusted by major corporations, financial institutions, and asset management firms globally, AlphaSense serves sectors such as financial services, health care, and technology by providing generative AI-powered solutions that integrate internal proprietary data with external premium content.

📋 Description

• Maximize retention rate across the book of business • Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities and exceed monthly, quarterly, and annual revenue goals • Identify revenue at risk to help prevent churn • Forecast retention rates • Collaborate with Account Executives to identify growth opportunities within the book of business • Understand client businesses, roles, responsibilities, projects, and performance metrics to communicate with users and decision makers, identify white space, and partner with Account Executives on messaging • Cultivate relationships with users and key stakeholders so AlphaSense is viewed as a business partner • Hold business reviews with key stakeholders • Conduct proactive outreach with relevant materials and information • Serve as the physical presence within each client through floor walks, lunch and learns, and similar activities • Advocate for AlphaSense to clients and for clients within AlphaSense • Acquire value stories and product feedback and circulate them internally to support product development, marketing, and sales efforts • Serve as the main point of contact for client inquiries, outbound engagement, relationship updates, and renewal discussions • Manage a portfolio of clients within an industry-aligned book of business • Collaborate with Account Executives to identify new business opportunities and expand the company’s footprint within client accounts • Extract client insights for internal product, marketing, and sales teams

🎯 Requirements

• At least three years of experience in an account management role • Experience owning retention and growth for an existing book of business • Experience carrying renewal and expansion targets for managed client accounts after the initial sale • Demonstrated success managing and growing relationships within Fortune 1000 clients • Strong internal and external relationship management skills • Strong business acumen and commitment to effective processes and tactics • Natural intellectual curiosity and ability to learn and adapt quickly • Understanding of best practices for client engagement within a SaaS environment • Exceptional oral, written, and presentation skills • Ability to distill and explain complex issues in simple terms • Prior experience in the listed industries is not required

🏖️ Benefits

• Performance-based bonus may be offered • Equity may be offered • Generous benefits program • Reasonable accommodation for qualified employees with protected disabilities, as required by applicable laws • Equal-opportunity employment environment • AlphaSense never asks candidates to pay for job applications, equipment, or training