Commercial Collector, Bilingual in Spanish

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $12 - $14 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 0%

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ALTUS Commercial Receivables

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201 - 500 employees

Altus is the trusted leader in commercial receivables management and business-to-business collections, helping organizations improve cash flow, optimize their credit-to-cash cycle, and minimize credit risk. For more than 30 years, Altus has set the benchmark for performance in receivables management—combining proprietary technology, advanced analytics, and the industry’s most experienced professionals to deliver unmatched recovery outcomes.

📋 Description

• Make a minimum of 80 outbound/inbound calls • Negotiate payment in full or secure payment arrangements • Create a sense of urgency for non-paying debtors • Collaborate with Client Support Representatives to resolve disputes • Contact debtors by phone, mail, or email • Examine debtors’ financial situations • Review documents and contracts • Review and resolve disputes while establishing resolutions • Adhere to compliance requirements • Resolve cases through closure or escalation • Meet or exceed monthly phone, activity, and fee quotas • Collaborate with clients, sales, and peers on delinquent accounts

🎯 Requirements

• Collections, sales, telemarketing, customer service, or call center experience preferred • Basic proficiency with Microsoft Office • Data entry skills • Strong computer skills • Excel preferred • Critical thinking • Basic math and writing skills • Salesforce experience is a plus • Strong attention to detail • Goal-oriented • Ability to de-escalate adverse situations • Strong interpersonal, communication, and organizational skills • Dependability • Bilingual in Spanish

🏖️ Benefits

• Commission and bonuses • Health coverage options • Dental coverage options • Vision coverage options • Life coverage options • Disability coverage options • 401(k) retirement plan with company matching • Generous paid time off policy, starting with 18 days per year • 7 standard paid holidays • 2 floating paid holidays of your choice, immediately upon hire

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