ALTUS Commercial Receivables
201 - 500 employees
Altus is the trusted leader in commercial receivables management and business-to-business collections, helping organizations improve cash flow, optimize their credit-to-cash cycle, and minimize credit risk. For more than 30 years, Altus has set the benchmark for performance in receivables management—combining proprietary technology, advanced analytics, and the industry’s most experienced professionals to deliver unmatched recovery outcomes.
Commercial Collector Supervisor
Job not on LinkedIn
🔥 33 minutes ago
Where this job comes from
Posted on ALTUS Commercial Receivables's careers page, not through a job board
First seen by Remote Rocketship 33 minutes ago
ALTUS Commercial Receivables
201 - 500 employees
Altus is the trusted leader in commercial receivables management and business-to-business collections, helping organizations improve cash flow, optimize their credit-to-cash cycle, and minimize credit risk. For more than 30 years, Altus has set the benchmark for performance in receivables management—combining proprietary technology, advanced analytics, and the industry’s most experienced professionals to deliver unmatched recovery outcomes.
📋 Description
• Run the collection team day to day, including huddles, schedules, and attendance • Work with the Training Manager to ramp new hires to full quota • Track fee versus quota for each collector daily and intervene when performance falls behind • Coach collection skills, including negotiation, listening, handling objections, promises, postdates, and payment arrangements • Maintain phone activity and inventory standards for manual and dialer operations • Use Salesforce dashboards and CODA call audits to conduct one-on-one sessions • Lead rollout of new technology and processes and drive adoption across the business • Handle audits, performance improvement plans, escalations, disputes, and client special instructions • Ensure team meets monthly fee quotas and collectors maintain a 90-day fee-to-quota average of at least 100% • Report to the Director of Operations • Participate in client performance reviews and assist with collection-agent training and development
🎯 Requirements
• Collections experience and a track record of meeting your fee quota • Experience helping, mentoring, or training other collectors, formal or informal • Curiosity about technology, data, and how the business runs • Consumer or B2B collection supervisor experience (application question) • U.S. citizenship/permanent residency or employment eligibility as applicable
🏖️ Benefits
• Competitive $60-70k plus bonus • Comprehensive benefits package • Health, dental, vision, life, and disability coverage options • 401(k) retirement plan option with company matching • Generous paid time off policy - start with 18 days per year • Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice • Significant opportunities for career growth and advancement • Remote/telecommute position
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