
501 - 1000 employees
Founded 1977
đĽ Healthcare
đź Consulting
đŚ Logistics
Healthcare ⢠Consulting ⢠Logistics
Hollis Cobb Associates is a revenue cycle management and healthcare services company that partners with hospitals and healthcare providers to optimize billing, collections, and patient access processes. They combine hands-on servicesâfront-end patient access, pre-authorization support, accounts receivable management, denials resolution, and bad-debt collectionsâwith software products (fae for financial assistance and passage for automated pre-authorization) to streamline workflows, reduce denials, and improve cash recovery. Hollis Cobb positions itself as a B2B provider using technology and experienced staff to increase efficiency and patient satisfaction for clients nationwide.
đĽ 1 minute ago
đ˝ Illinois, New Jersey, +2 more states â Remote
â° Full Time
đĄ Mid-level
đ Senior
đť Ghost score 10%
Where this job comes from
Posted on Hollis Cobb Associates's careers page, not through a job board
First seen by Remote Rocketship 1 minute ago

501 - 1000 employees
Founded 1977
đĽ Healthcare
đź Consulting
đŚ Logistics
Healthcare ⢠Consulting ⢠Logistics
Hollis Cobb Associates is a revenue cycle management and healthcare services company that partners with hospitals and healthcare providers to optimize billing, collections, and patient access processes. They combine hands-on servicesâfront-end patient access, pre-authorization support, accounts receivable management, denials resolution, and bad-debt collectionsâwith software products (fae for financial assistance and passage for automated pre-authorization) to streamline workflows, reduce denials, and improve cash recovery. Hollis Cobb positions itself as a B2B provider using technology and experienced staff to increase efficiency and patient satisfaction for clients nationwide.
⢠Take inbound customer calls ⢠Make outbound calls and contact consumers regarding aged accounts ⢠Professionally persuade patients to pay past-due medical debts ⢠Negotiate payment arrangements ⢠Overcome stalls and objections and suggest money sources for debt payment ⢠Leave consumer messages using a mandated script ⢠Update customer records with new information ⢠Record call results, dispositions, and relevant notes in the system ⢠Adhere to department and client production standards ⢠Handle medical records accurately and confidentially in compliance with HIPAA, Federal, State, and company requirements ⢠Perform other duties assigned by the manager
⢠A high school diploma or GED is required ⢠1 year of relevant experience is preferred ⢠Previous experience in medical collections is required ⢠Previous experience working in a call center environment required ⢠Strong organization and communication skills ⢠Ability to use professional language and grammar ⢠Understanding and full compliance with all Federal and State regulations, including HIPAA and FDCPA ⢠Intermediate to advanced Microsoft skills in Word and Excel ⢠Strong multi-tasking skills and ability to handle a high call volume in a fast-paced environment ⢠Strong telephone communication and negotiation abilities ⢠Ability to simultaneously talk and type ⢠Ability to perform addition, subtraction, multiplication, division, and percentage calculations ⢠Ability to type a minimum of 25 wpm
⢠Medical ⢠Health Savings Account for High Deductible Medical plan ⢠Dental ⢠Vision ⢠Life Insurance ⢠Disability Insurance ⢠Retirement with Company Matching ⢠Paid Time Off & Holidays ⢠Employee Assistance Program ⢠Referral Program
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