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Third Party Medical Collector

Job not on LinkedIn

🔥 1 minute ago

🌽 Illinois, New Jersey, +2 more states – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Hollis Cobb Associates's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Hollis Cobb Associates

Hollis Cobb Associates

501 - 1000 employees

Founded 1977

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Hollis Cobb Associates is a revenue cycle management and healthcare services company that partners with hospitals and healthcare providers to optimize billing, collections, and patient access processes. They combine hands-on services—front-end patient access, pre-authorization support, accounts receivable management, denials resolution, and bad-debt collections—with software products (fae for financial assistance and passage for automated pre-authorization) to streamline workflows, reduce denials, and improve cash recovery. Hollis Cobb positions itself as a B2B provider using technology and experienced staff to increase efficiency and patient satisfaction for clients nationwide.

📋 Description

• Take inbound customer calls • Make outbound calls and contact consumers regarding aged accounts • Professionally persuade patients to pay past-due medical debts • Negotiate payment arrangements • Overcome stalls and objections and suggest money sources for debt payment • Leave consumer messages using a mandated script • Update customer records with new information • Record call results, dispositions, and relevant notes in the system • Adhere to department and client production standards • Handle medical records accurately and confidentially in compliance with HIPAA, Federal, State, and company requirements • Perform other duties assigned by the manager

🎯 Requirements

• A high school diploma or GED is required • 1 year of relevant experience is preferred • Previous experience in medical collections is required • Previous experience working in a call center environment required • Strong organization and communication skills • Ability to use professional language and grammar • Understanding and full compliance with all Federal and State regulations, including HIPAA and FDCPA • Intermediate to advanced Microsoft skills in Word and Excel • Strong multi-tasking skills and ability to handle a high call volume in a fast-paced environment • Strong telephone communication and negotiation abilities • Ability to simultaneously talk and type • Ability to perform addition, subtraction, multiplication, division, and percentage calculations • Ability to type a minimum of 25 wpm

🏖️ Benefits

• Medical • Health Savings Account for High Deductible Medical plan • Dental • Vision • Life Insurance • Disability Insurance • Retirement with Company Matching • Paid Time Off & Holidays • Employee Assistance Program • Referral Program

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