Clinical Assistant I

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $21 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Ambry Genetics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏥 Healthcare

💼 Consulting

🧬 Biotechnology

💰 Series unknown on 2017-11

Healthcare • Consulting • Biotechnology

Ambry Genetics is a clinical diagnostic laboratory specializing in advanced genetic testing for hereditary cancer, rare disease, and other inherited conditions. The company offers DNA and paired DNA/RNA testing (including +RNAinsight®), exome sequencing with proactive reanalysis (Patient for Life), and lab-supported digital care tools (Ambry CARE) to help identify at-risk patients, facilitate testing, and report actionable results. Ambry also conducts translational genomics research and collaborates with academic and industry partners to improve variant classification and diagnostic yield.

📋 Description

• Provide accurate technical and clinical information to clients and patients • Follow up and communicate with clients for order-specific information and documentation • Support internal teams by addressing or triaging clinical inquiries and requests • Monitor and track cases through laboratory and reporting processes • Maintain personal follow-up lists and participate in team audits • Maintain current knowledge of Ambry’s products, policies, protocols, and information technology systems • Support internal teams with projects including data mining, non-standard protocols, and research and development

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and experience • Excellent verbal and written communication skills • Ability to convey complex information clearly and concisely • Experience multitasking while maintaining a high level of attention to detail • General computer and Google Suite proficiency • Ability to work independently and in a team setting • Flexibility regarding job assignments and workflow changes • Organization, time management, prioritization, problem-solving, and troubleshooting skills • Experience working in the healthcare industry preferred, but not required • Customer service experience preferred, but not required

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Flexible Spending Account (FSA) • Paid sick leave • Generous paid time off (PTO) program • 401k plan • Accommodation support for disabilities or special needs • Drug-free work environment • Second chance employment consideration