Case Administrator – Legal Services, Administrative Support

Job not on LinkedIn

🕒 September 21

🏄 California, Florida, +7 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $49k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Attorney / Lawyer

👻 Ghost score 5%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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American Arbitration Association

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1926

⚖️ Legal

💼 Consulting

Legal • Consulting

American Arbitration Association is a longstanding organization that provides alternative dispute resolution (ADR) services to individuals and organizations seeking to resolve conflicts outside of court. It administers arbitration and mediation cases from filing through closing, assists in appointing mediators and arbitrators, schedules hearings, and offers information on dispute resolution options. Through its International Centre for Dispute Resolution (ICDR) it provides services internationally. The AAA also designs ADR systems for corporations, unions, government agencies, law firms, and courts, and offers elections services, education, training, and publications related to ADR.

📋 Description

• Manage arbitration and mediation cases across a wide range of industries • Handle day-to-day case administration through the proprietary PRISM case management system • Correspond with parties, attorneys, and neutrals • Ensure accurate scheduling, documentation, and billing processes • Manage case data using technology

🎯 Requirements

• Associate's degree in business or related field, or equivalent combination of education and experience • Minimum three years of experience in customer service, case administration, or legal environments • Strong written and verbal communication skills; able to interact effectively with diverse stakeholders • Intermediate proficiency in Microsoft Office, especially Excel (pivot tables, formulas, data analysis) • Comfort with web-based systems and adaptability to new technologies, including AI-related tools • Exceptional attention to detail and time management skills • Ability to manage sensitive information with professionalism and discretion

🏖️ Benefits

• Quarterly performance-based incentives • Medical coverage • Dental coverage • Orthodontia coverage • Vision coverage • Student loan repayment program • 403(b) retirement plan with substantial company match • Discounted pet insurance • Generous paid time off • Comprehensive professional development programs • Remote work arrangement

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