Field Operations Manager

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American College of Education

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

📚 Education

🏥 Healthcare

Education • Healthcare

American College of Education is a primarily online, accredited higher-education institution focused on affordable, career-oriented programs for adult learners. ACE offers a wide range of programs across degree levels — bachelor’s, master’s, education specialist (Ed. S. ), doctoral (Ed. D. , DBA), certificates, and micro-credentials — with strong emphasis on education, nursing, healthcare, business, and leadership fields. The college provides licensure pathways, partner solutions for K–12 schools, higher education and healthcare organizations, and student support services designed for working professionals seeking flexible, competency-focused credentials.

📋 Description

• Conduct ongoing group and one-on-one training for the Partnership Engagement Administrator team • Serve as a subject matter expert and provide training as needed • Analyze Field team performance, effectiveness, efficiency, and staff professional development • Represent the college at national, regional, or state conferences as needed • Analyze territory trends and provide supportive coaching • Ensure team performance expectations for leads, students, and exposures are met • Participate in recruiting and interviewing Partnership Engagement Administrators • Identify high-value targets and execute partnership strategies for event, lead, and student generation • Conduct meetings and provide guidance in GPS goal processes, reviews, and coaching plans • Lead and coach direct reports and mentor department colleagues • Support and manage territories left open during staffing transitions • Partner with Training and Development to ensure policy, regulatory, and accreditation compliance • Work cross-functionally with Admissions, Registration, and Marketing to improve enrollment processes • Maintain and develop team morale • Travel to conferences and other activities as needed, up to 50% of the time

🎯 Requirements

• Bachelor's degree required • Master's degree in management, leadership, higher education, or training preferred • 3–5 years of proven experience managing a large geographic territory of outside development professionals, preferably in higher education • Proven ability to lead projects and/or personnel to successful outcomes • In-depth knowledge of K-12 structures, schedules, and penetration points • Effective PC skills, especially MS Excel, CRM, Planner, PowerPoint, Zoom, and Anthology • Comfortable leading as a change agent in a fast-paced environment • Process improvement mentality with a history of successfully executing strategic initiatives • Willingness to travel as needed, up to 50% of the time • Strong communication, organization, time management, analytical, problem-solving, and attention-to-detail skills • Ability to work independently with limited supervision and collaboratively with department personnel • Ability to work remotely in a virtual environment • Minimum 50 Mbps download and 5 Mbps upload internet bandwidth at the remote work location • Must support and embrace the College’s Impact mission • Must maintain confidentiality and comply with school/company policies, federal and state regulations, and accrediting-agency standards

🏖️ Benefits

• Annual bonus eligibility for full-time employees • Medical, dental, & vision Insurance • HSA and FSA options • Paid parental leave • Paid volunteer time • Tuition reimbursement & reduction programs • Generous PTO • 401k and employer match • Full-service wellness and EAP program • Employee recognition and awards programs • Employer paid life & AD&D insurance • Short-term disability • Employer paid long-term disability • Virtual first organization • Inclusive work environment