Client Manager – US Large Market

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🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $89.3k - $150.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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American Express

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💸 Finance

🤝 B2B

Banking • Finance • B2B

American Express is a global financial services company that issues consumer, business, and corporate credit cards, operates payment and merchant services, and offers banking products such as savings accounts, certificates of deposit, and personal loans. It provides rewards and travel programs, corporate and B2B payment solutions, financial education and security services, and extensive cardmember and merchant support.

📋 Description

• Serve as payments expert by providing expertise on policies, benchmarking, and recommendations to optimize client programs, reduce costs, and drive efficiencies • Identify portfolio growth opportunities and deliver plans to achieve growth, collaborating with internal resources to expand client spend • Lead proposals and pricing for client renewals and expansion • Negotiate client contracts and oversee solution implementation • Engage, develop, and influence stakeholders across multiple levels within client organizations • Demonstrate American Express’ differentiated value and achieve profitability objectives • Overcome complex client barriers, resolve escalated issues, and manage internal stakeholders • Identify and develop relationships with client decision-makers to influence program management and growth

🎯 Requirements

• Minimum of 5 years prior strategic relationship management and/or sales experience • Sense of urgency and deep resilience to drive results and win • Experience managing complex and challenging clients • Proven relationship management skills with comfort and effectiveness establishing relationships at C-levels and within cross-functional areas of Fortune 500 companies • Experience with Business & Professional Services, Financial Services, Information Technology, or Media & Entertainment preferred • Employment eligibility to work with American Express in the United States required; American Express will not pursue visa sponsorship

🏖️ Benefits

• Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities